Direct Support Professional – 1st, 2nd, 3rd and 12‑Hour Shifts Available

Hope Network Careers • Grand Rapids, MI

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About The Position

At Hope Network, more than 2,800 dedicated team members across 280+ locations help create powerful comebacks for individuals with intellectual/developmental disabilities (IDD) and mental health needs . As a Direct Support Professional (DSP) , you’ll provide essential hands-on support that empowers people to live meaningful, independent lives. If you have experience supporting individuals with behavioral needs , working in group homes , residential facilities , or behavioral health settings , you’ll be a strong match for our highest‑need programs.

Requirements

• We offer opportunities in select residential programs where no prior experience is needed—we’ll train you.
• At least one year of experience supporting individuals with IDD, mental illness, or behavioral challenges in our specialized programs.
• Comfort working with individuals who may display behaviors such as hitting, kicking, biting, or elopement
• Ability to follow behavioral support plans and safety protocols
• High school diploma preferred
• Valid driver’s license (site-dependent)
• Ability to lift 50 lbs
• Ability to pass background checks
• Basic computer skills
• CPR/First Aid certification (or ability to obtain)

Responsibilities

• Support individuals with MI/DD in daily living activities
• Provide behavioral support using established safety protocols
• Assist with personal care, hygiene, and mobility
• Administer medications and monitor health needs
• Prepare meals and support dietary plans
• Provide transportation and engage individuals in community activities
• Encourage independence, skill-building, and positive relationships

Benefits

• Pay based on experience
• Medical, Dental, Vision
• 403(b) Retirement Plan
• Paid Time Off
• Paid Training
• Educational Reimbursement
• Career Pathing & Advancement
• Employee Referral Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees