Direct Support Professional

ICM • El Dorado, AR

22h • Onsite

About The Position

The Direct Support Professional provides quality care, direction, guidance, and help to customers with daily activities such as bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication administration, and housework. This role involves assisting customers with making and keeping appointments, providing or arranging transportation for errands, and serving as a companion. The professional helps customers achieve agreed-upon goals to improve their quality of life and integration into the community. Responsibilities also include providing written daily updates of shift activities using an online platform and observing the customer's condition and surroundings to ensure safety and success, including monitoring equipment and materials.

Requirements

• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic
• Instills trust
• Administrative effectiveness
• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED