Direct Support Professional (DSP)

ServiceSource, IncCharlottesville, VA
$18

About The Position

This position is responsible for creating, leading, and supporting assigned participants in their daily programming in the areas of academic, social, life and leisure skills as well as recreational activities. Assist in the development and implementation of Personal Centered Individual Service Plans (ISP), including but not limited to social, community inclusion, communication, behavior, and skill development. Ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and Commission on Accreditation of Rehabilitation Facilities (CARF), as well as other funding sources and company policies and procedures.

Requirements

  • High school diploma or General Educational Development (GED)
  • Minimum one (1) year of experience working with adults with developmental disabilities or working in a related field.
  • Must pass the State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check.
  • Must pass the ODD (Orientation to Developmental Disabilities) assessment and competencies.
  • Employees who drive individuals in the community must possess a current and valid driver's license.
  • Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site.
  • If eligible to drive, must pass the online driving training within 15 days of hire.
  • Physical ability to support participants with personal care (feeding, toileting, transferring, etc.).
  • Ability to relate well to people at all levels of an organization.
  • Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software.
  • Ability to solve practical problems and adapt to new information and guidance quickly.
  • Excellent verbal and written communication skills.
  • Detail-oriented and able to carry out work with the highest levels of accuracy.
  • Ability to work independently and as part of a team.
  • Knowledge of behavior intervention principles.
  • Knowledge of community resources.

Responsibilities

  • Provide active engagement and support for all individuals assigned, including but not limited to community integration and inclusion, training, leisure, communication, mobility, behavior, personal care (feeding), bus loading and unloading, medication, safety and risk management.
  • Provide input and implement Person Centered Plans (PCP) outcomes, support activities, and protocols as written in order to ensure a safe and healthy environment, proper documentation, and progress.
  • Provide and maintain accurate information and documentation for the PCP, quarterly reports, and daily notes.
  • Responsible for a safe, clean, and orderly environment. Immediately report any unsafe conditions, medical concerns to the Program Manager or designee. Follow established written protocols and plans.
  • Report any allegations of abuse, neglect, and exploitation according to ServiceSource policies and procedures. Complete incident reports and adhere to health and safety regulations.
  • Ensure and maintain accurate records and documentation per the PCP, regulatory and company standards. Inform the Program Manager or designee of missing or inaccurate information immediately.
  • Communicate with family members, guardians, authorized representatives, residential providers and support coordinators regarding participant’s illness, incidents, and progress at the direction of the Program Manager or designee. Keep team members apprised of any concerns.
  • Maintain participant records, daily notes, quarterly reports, per Medicaid, Licensure, and CARF standards.
  • Participate and/or provide input for the PCP process (plan, quarterlies, daily notes) and work in conjunction with the team in the implementation, monitoring and review of the individual’s written plan.
  • Utilize appropriate behavior intervention techniques, proper lifting, feeding, and transferring techniques as written.
  • Perform other responsibilities as assigned.

Benefits

  • Medical, Dental, and Vision coverage
  • 100% company-paid Disability, Life, and AD&D insurance
  • 403(b) retirement plan with match up to 3%
  • Flexible Spending & Health Savings Accounts
  • Employee Assistance & Wellness Programs
  • Tuition Assistance
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.
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