PRN Direct Support Professional (DSP)

Access Services • Norristown, PA

14h • $21

About The Position

We are seeking a compassionate and dependable PRN Enhanced Direct Support Professional who wants to make a meaningful impact with their work. This role is ideal for someone seeking supplemental hours.
This PRN (as needed) position requires a minimum of 6 hours worked per month. Candidates must be available to cover any shift within the program’s 24-hour operation, based on the needs of the house. Flexibility and availability on short notice are essential expectations for this role.
This is an Enhanced role due to the individual’s behavioral and mental health needs and requires someone who is comfortable supporting behaviors and using approved support plans and de‑escalation techniques.
The ideal candidate builds trust, maintains healthy boundaries, and understands that behaviors are often a form of communication. You will support one resident by providing consistent, trauma‑informed care while remaining calm and supportive during challenging moments.
Reliability, attention to detail, and strong communication skills are essential, as residents rely on staff for structure, stability, and a safe environment. Individuals who are open to training, feedback, and collaborative teamwork will thrive in this role.

Requirements

• Possess a valid U.S. driver’s license
• Have reliable access to a personal vehicle
• Maintain an acceptable driving record in accordance with Access Services’ Motor Vehicle Policy
• Be willing and able to drive as part of regular job duties
• Successfully pass all motor vehicle record checks
• High school diploma or equivalent preferred
• Medication Administration and CPR certification is required within six (6) months of hire, provided by Access Services.
• One (1) year of direct care experience in the field of intellectual/developmental disabilities desired.
• Ability to effectively apply habilitation principles and behavior management strategies
• Strong documentation and observational skills
• Excellent interpersonal and communication skills for working with individuals with varying needs and communication styles
• Ability to remain calm, professional, and supportive during emotional or crisis situations
• Willingness to continually develop skills related to mental health support and de-escalation techniques
• Proficiency in, or ability to learn, workplace technologies including Outlook, Microsoft Office Suite, electronic health record systems, time and attendance system, smartphones/tablets, and related systems.

Nice To Haves

• Experience supporting individuals with emotional or behavioral challenges and utilizing de-escalation techniques is highly preferred.

Responsibilities

• Provide high-quality personal care and supports, including assistance with personal care as needed (health care, dietary needs, etc.).
• Support residents’ emotional needs by recognizing signs of emotional distress or behavioral escalation and using approved de-escalation and intervention techniques to maintain safety.
• Demonstrate patience, empathy, and sound judgment when supporting residents experiencing mental health challenges.
• Continuously develop and refine skills related to responding to emotional outbursts and crisis situations in accordance with company policies and procedures.
• Promote a calm, respectful, and supportive environment that encourages personal growth and positive community involvement.
• Communicate clearly in writing about medical concerns and daily progress. Read and respond to communications from other staff in a timely manner. Enter required notes in the electronic health record system.
• Encourage and facilitate outside activities and community engagement for residents.
• Perform household and housekeeping duties as needed, including shopping, meal planning and preparation, cleaning, laundry, and other household-related tasks.
• Work with residents on Individual Service Plan (ISP) outcomes and stay current on updates and changes.
• Maintain familiarity with residents’ backgrounds and, when possible, interact with residents’ families.
• Attend and actively participate in staff meetings, required trainings, consultant visits, and team meetings.

Benefits

• Mileage Reimbursement, paid travel time between worksites
• Employee Assistance Program (EAP)
• Referral Bonuses
• Ongoing Training
• Discounts on various services, perks with local Credit Unions, college tuition discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees