Direct Support Professional (DSP) Lead - Supported Employment Team

Rise, Inc.•Edina, MN

just now•$21 - $22

About The Position

At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life-enrichment services, we support people to set and achieve their personal goals. As a nonprofit, every Rise team member is driven by our mission. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment. We are an inspiring leader in disability services that wants to make a real difference in people’s lives! Position Summary Provide on-the-job support and training to adults with disabilities at community work site. Analyze job tasks and develop appropriate training techniques for those tasks. Provide written reports and information on each individual served. Supervise the daily operation of job sites consistent with the requirements of the program.

Requirements

Service-focus – focus on customer (internal and external) needs.
Interpersonal skills – positive behaviors; build relationships; value diversity; manage disagreements; act with integrity; demonstrate adaptability; show work commitment.
Self-management – use time effectively and efficiently; concentrates efforts on the most important priorities; adeptly handles several tasks at once.
Compassion – genuinely cares about people; is available and ready to help; demonstrates real empathy with the joys and pains of others.
Perseverance - pursues tasks with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; steadfastly pushes self and others for results.
Technology skills: Comfortable working with computers, Microsoft Office software (Outlook, Word, Teams, etc.). and database management systems – Learn software systems to complete routine tasks.
Current, valid driver’s license and a driving record that demonstrates safe, legal driving habits
Compliance with DHS (Department of Human Services) Rule 11 and Rise MVR (Motor Vehicle Record) background checks required
Demonstrate good time management skills.
Build and maintain effective working relationships with SET site contacts and maintain business partner’s expectations for productivity, quality, etc.
Ability to run complex work sites independently.
High school diploma or GED

Nice To Haves

Previous experience practicing person-centered practices with people with disabilities or other barriers to employment.
Production/manufacturing experience.

Responsibilities

Communication – Speak effectively; listen to others; write effectively; establish relationships; act with integrity; establish trust.
Maintain an accurate and up-to-date SET site manual.
Use Rise’s case-management software, myEvolv, to complete required assessments, treatment plans, attendance records, incident reports and contact notes.
Accurately records time and attendance for person served payroll and program billing. Completes recording of time and attendance in a timely manner.
Observe and record work performance in accordance with established norms for designated vocational programs. Maintain quality control and production records for the SET sites/customer as needed.
Develops and provides services based on individual goals identified by the expanded support team. Provides training and services in natural community environments.
Develop person-centered methods for training and supporting persons served in making progress on their desired outcomes. Provide the staff support identified in the person’s treatment plan.
Track person served progress in achieving the outcomes and objectives identified in their treatment plan.
Attends all team meetings as scheduled. Share updated information on individual needs, concerns, and employment site issues with the team.
Develop and write training objectives based on the expanded support team's response to goal areas.
Write annual reports, quarterly reports, treatment plans, support plans, individual abuse prevention plans, self-management assessments, case notations, progress reports, and incident reports, when needed, for one to six individuals.
Assist persons served in setting up and running all jobs assigned.
Carry out self-care and support services (toileting, feeding, personal hygiene needs) as assigned.
Communicate with other program staff and residential staff on a daily, or as needed basis, regarding program issues, caseload issues, staffing, and other related information.
Provide transportation services as designated by the driving schedule, drives and/or rides along the route. Provide transportation in personal vehicle as needed.
Assist persons served with boarding and exiting vehicles as needed.
Provide therapeutic programming as assigned.
Assist in general cleaning and caretaking of the building or work area as needed based on the SET site requirements.
Conducts oneself as a positive role model for persons served in terms of appearance, socialization, and teamwork.
Compliance with MVR (Motor Vehicle Record) and drug/alcohol testing program if required
Autonomy: Single-staffed SET site
Complexity of work performed at SET site
Degree of direct involvement in the customer work process.
Customer relations: Direct involvement with customer contacts
Startup of new SET site

Benefits

Wage: $21.01 - $22.06 per hour, depending on qualifications
Daytime work hours (No evenings, weekends, or major holidays)
A pathway opportunity for persons aspiring for careers in Social Work, Human Services, and/or Health Care
Medical insurance - single employee coverage less than $90/month
Dental insurance less than $17/month
Vision insurance
401(k) with a 100% vested employer match
Rise sponsored Basic Life & AD &D insurance
Voluntary Life, Short Term, and Long-Term Disability Insurance
Flexible Spending Account (FSA)
Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role
Employee Assistance Program
Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays, and 48 hours of ESST time per year
Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).
A fun team environment that supports your professional development and opportunities for career advancement.
Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.