As a Direct Support Professional, you will play a meaningful role in empowering individuals with intellectual and developmental disabilities to live full, self-directed lives. You’ll provide personalized, high-quality care in a home environment that honors each client’s rights, dignity, preferences, and independence. In this hands-on role, you will support clients in achieving their goals by implementing individualized service plans, fostering daily living skills, encouraging community engagement, and promoting overall well-being. You’ll also ensure accurate documentation and compliance with licensing standards and agency policies to maintain safe, person-centered care. This is more than a job—it's an opportunity to make a real impact every day. What You'll Be Doing: Tasks, Duties, and Responsibilities Client Rights, Dignity & Well-Being Is knowledgeable of residents’/clients’ rights and ensures an environment that protects privacy, dignity, and overall well-being. Maintains client comfort, privacy, and dignity in all interactions; promotes a warm, caring atmosphere. Fully understands client rights, including freedom from restraints and abuse; promptly reports any concerns or violations. Quality Care & Direct Support Provides individualized attention that promotes the highest practical physical, mental, and psychosocial well-being. Reviews and follows each client’s individualized service plan (ISP); contributes observations and information to support ISP updates. Assists clients with daily living needs, including grooming, bathing, oral hygiene, feeding, toileting, incontinence care, transferring, ambulation, range of motion, communication, and other required supports. Provides coaching and support to address socially unacceptable behaviors while teaching appropriate alternatives. Works directly with individuals with developmental and intellectual disabilities. Administers medications and performs treatments according to policy; checks vital signs and collects specimens as needed. Observes clients for changes in condition or behavior and promptly reports findings to nursing staff. Safety, Compliance & Professional Conduct Supports and adheres to procedures related to safety, universal precautions, fire/safety/disaster plans, risk management, and security. Identifies, reports, and/or helps correct unsafe working conditions and equipment issues. Maintains confidentiality of resident, employee, and agency information. Ensures compliance with licensing regulations, agency policies, and all applicable laws. Upholds a work environment free from sexual harassment, discrimination, and illegal behavior. Conducts self professionally and tactfully in all communication and interpersonal relationships. Follows up appropriately with supervisors, coworkers, and clients regarding concerns or complaints. Completes all required in-service trainings, meetings, attendance expectations, and dress code standards (including personal hygiene). Performs all responsibilities in accordance with safety and infection-control procedures (handwashing, PPE, proper disposal, etc.). Environment & Property Care Helps maintain a clean, safe, and orderly facility; reports environmental deficiencies to Maintenance. Protects client belongings (clothing, eyewear, cash, equipment, etc.) and follows policies for reporting and locating missing items. Uses proper body mechanics and lifting devices when moving or transporting clients to prevent injury. Transportation & Community Integration Drives HGH vehicles safely and responsibly. Transports clients to appointments, activities, and community outings. Follows all procedures for securing passengers, wheelchairs, and cargo. Documentation & Communication Accurately completes all required records and documentation in accordance with agency standards. Uses computer software for communication, documentation, and data entry. Promotes positive public relations with clients, families, visitors, and regulatory representatives. Additional Duties Performs other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees