Direct Service Worker

Advocates•Marlborough, MA

37d•$19

About The Position

Come join the Advocates team as a Direct Service Worker! In this entry-level role, you will support individuals experiencing mental health and/or substance use challenges. As a Direct Service Worker, you will work collaboratively on a team to supervise the daily activities of program residents. You will provide ongoing support, guidance, and role modeling to program residents, following individualized plans to increase independence and achieve goals. You will also be responsible for medication management, assisting with finances, and helping residents integrate into the community. Are you ready to make a difference? Why Should I Consider a Career in Human Services? Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening. We exercise independent judgement and contribute to the overall success and benefit of the Team. Is Human Services a Fit for Me? Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.

Requirements

Bachelor's Degree; or High School Diploma or equivalent degree and one year of related experience.
Excellent interpersonal, judgement and coaching skills.
Strong written and verbal communication skills.
Ability to utilize basic computer applications.
Desire to thrive in a fast-paced, client-centered, team-oriented environment.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

Nice To Haves

Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
Document progress towards treatment plans.
Perform interventions with clients that address their identified goals and result in skill development.
Provide linkage with other program staff and other service providers.
Communicate program participant's progress, mental status, and any changes in daily notes.
Provide ongoing support, guidance, role modeling and supervision to clients.
Identify and address community integration issues for clients with supervisor's direction.
Monitor and document medication administration.
Ensure a clean, safe and home-like environment for clients.
Remain alert at all times throughout scheduled work shift.
Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines
Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
Provide crisis intervention and access emergency services as needed.