Direct Service Professional - 24 Hour (DSP-24)

Reach Inc • Juneau, AK

109d

About The Position

This position provides person-centered assistance, based on the individual’s goals, needs and interests. The Direct Service Professional-24 (DSP-24) with REACH has the primary role in providing person-centered assistance to individuals with developmental disabilities in a group home setting, serving 3–5 individuals. As a DSP-24, you will play a key role in supporting individuals with their daily routines and activities within the home, promoting independence, dignity, and quality of life. This includes assisting with personal care, household tasks, relationship building, communication, and health/wellness support, all based on the individual’s goals, needs, and interests. The DSP-24 works a 24-hour shift, consisting of 16 active hours and 8 hours of paid sleep time, with compensation for any sleep interruptions as outlined per policy.

Requirements

• At least 18 years of age.
• High school diploma or equivalent required (Bachelor’s degree in education, special education, psychology, behavior management or a related field preferred).
• Basic time management skills, including the ability to be on time to scheduled activities.
• Strong communication skills, both verbal and written.
• Dependable, patient, and adaptable to changing needs.
• Comfortable with supporting individuals with a range of personal care needs.
• Strong organizational skills for managing household duties, meals, and schedules.
• Able to maintain professional boundaries and confidentiality.
• Ability to work independently, manage time effectively, and make sound decisions.
• Ability to complete required documentation.
• Effective problem-solving skills.

Responsibilities

• Provide compassionate, consistent support to individuals throughout their daily routines, including morning and evening care, meals, medications, and bedtime.
• Assist with personal care and hygiene tasks as needed—this may include reminders, prompts, supervision, or full physical assistance.
• Maintain a clean, safe, and organized household environment, including housekeeping, cooking, and laundry.
• Perform and oversee household management tasks, including meal planning and preparation, coordinating with Day Habilitation (DH) staff regarding appointments, errands, and who needs to go out into the community.
• Daily and weekly household chores, and ensuring individuals complete their assigned tasks.
• Monitor and support medication routines—assist with medications and administer (if needed and trained).
• Promote life skills such as money management, social interaction, problem solving, and self-advocacy.
• Support individuals in building and maintaining positive relationships with housemates, family, and others.
• Document activities, incidents, and observations accurately and in a timely manner.
• Communicate effectively with supervisors, coworkers, parents, guardians, families, and other support team members.
• Remain on-site during overnight hours and respond promptly if an individual requires assistance.
• May be required to work in multiple group home locations based on staffing needs.
• Other duties as assigned.

Benefits

• Paid Holidays
• Personal & Sick Leave
• Health, Dental, Vision, and FSA (medical and dependent care)
• 401(k) retirement plan, plus discretionary employer match
• Flexible schedule

What This Job Offers

• Education Level: High school or GED