Direct Sales Representative

Buckeye Broadband•Northwood, OH

9d•Onsite

About The Position

The Direct Sales Representative is responsible for selling Buckeye Broadband services to residential customers within an assigned territory. This role also involves working sales events to sell services to attendees and achieving monthly sales goals assigned by the Supervisor, Direct Sales and Events. The representative works independently in the field up to 90% of the week and may be required to use their personal vehicle if a company vehicle is unavailable. The position reports directly to the Supervisor, Direct Sales and Events.

Requirements

High School diploma or equivalent
Agile – Embraces change; adaptable and flexible; sense of urgency
Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo
Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality
Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict
Accountable – See it, Own it, Solve it, Do it; Hold each other accountable
Delivers High Quality Work – Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work to ensure quality and accuracy. Considers impact of work to others and takes steps to mitigate. Seeks additional work after finishing tasks
Negotiating Agreements – Effectively leverages negotiating strategies and tactics to reach mutually agreeable solutions; focuses on win-win solutions; outlines requirements, contingencies and timetables that help drive discussions toward completion
Driving for Results – Follows through on commitments; can be counted upon to successfully execute on goals
Demonstrates positive attitude under pressure to customers and coworkers
Punctuality and good attendance
Verbalizes an interest and commitment to meeting goals of Buckeye Broadband through assisting customers
Background record that meets Company standards
Reliable means of transportation at all times
Present professional appearance and demeanor
Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so
Signing a non-disclosure agreement concerning cable expansion plans to our competitors
Speaks, reads and writes English in clear, concise sentence structure with accurate spelling
Demonstrates good written and verbal communication skills
Demonstrates effective problem-solving ability
Demonstrates good organizational skills
Demonstrates effective selling/closing skills
Present self positively to the public
Maintain a valid driver’s license and maintain a driving record that meets Company standards for an insurable driver at all times
Adhere to the Company’s drug-free workplace programs and policies
Pre-employment drug testing is mandatory along with random testing throughout employment

Nice To Haves

5 Years of door-to-door/face-to-face sales experience

Responsibilities

Cold canvass assigned subdivision territory and makes sales presentation to non-subscribers and existing subscribers for upgrades
Through various networking tactics, identify and contact customers moving into new home subdivisions/MDUs and makes sales presentations
Build positive relationships with MDU property management and leasing staff to ensure Buckeye Broadband products and services are favorably presented to prospective tenants
Strategically work with the Manager, Sales & Supervisor, Direct Sales and Events to increase subdivision/MDU RGU penetration numbers
Work closely with the Supervisor, Direct Sales and Events to execute sales programs for events to maximize lead conversion, sales revenue and profitability
Support new offers, products and campaign launches
May be required to wear a company issued body camera for safety and training purposes
Maintain monthly and quarterly goals as outlined by Supervisor, Direct Sales and Events
Generate daily sales orders and keep documentation of sales orders taken
Create and maintain successful interdepartmental relationships
Participate in team sales contests and sales events
Work evenings and weekends to maximize customer contact
Conduct all business in an ethical manner
Attend and participate in all scheduled team meetings
Maintain current job knowledge through completion of on-going training opportunities
Follow all Company policies and procedures, including EEO and safety guidelines, at all times
Perform other related duties and tasks as assigned or as become evident