Direct Sales Representative

ImOn Communications, LLC • Duluth, MN

1d

About The Position

At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Direct Sales Representative, you will be responsible for engaging residential customers through door-to-door interactions to promote and sell our internet and phone services. This role is highly target-driven and requires persistence, product knowledge, and excellent interpersonal skills.

Whether you’re beginning your career or bringing years of hands-on experience, this role offers training, and clear advancement paths that let you grow at your own pace.

Requirements

• Strong communication and customer service skills
• A positive, professional attitude, even in challenging situations
• Dependability and attention to detail
• Ability to work independently and as part of a team
• Comfortable working outdoors
• Strong negotiation skills
• Possesses a warm, confident, and professional communication style suitable for direct customer engagement
• Maintains a professional appearance appropriate for both office and field environments
• High school diploma or GED (or equivalent experience)
• At least one year of sales experience
• Valid state-issued driver’s license with a driving record that allows employee to be insured by ImOn’s insurance carrier
• Proficient in basic computer applications (e.g., email, CRM tools, data entry
• Must have the flexibility to work non-standard business hours, including evenings and weekends, to meet or exceed sales targets.

Nice To Haves

• Associate’s Degree in Business, Marketing, Communications or related field.
• Door-to-Door sales experience

Responsibilities

• Conduct door-to-door sales presentations for internet, phone, and cable services, promoting any one or combination of these offerings to prospective customers within the assigned neighborhoods.
• Consistently achieve assigned installed sales quotas, focusing on the number of sales, net contribution per sale, and monthly recurring revenue generated.
• Ensure a high level of customer satisfaction throughout the entire sales process.
• Maximize opportunities for customers to purchase internet, phone, and cable services.
• Deliver accurate and comprehensive information while effectively communicating the value of products and services, tailoring sales approaches based on customer profiles and available options.
• Present product details, service plans, rates, installation fees, promotional campaigns, and special offers clearly, concisely, and professionally.
• Uphold and promote a positive company image in all customer interactions and public engagements.
• Meet or exceed departmental productivity standards by maximizing subscriber acquisition.
• Submit all sales documentation and collected payments promptly and accurately.
• Maintain accurate records of sales activities and results, providing timely updates to supervisors regarding any challenges or issues encountered.
• Follow up promptly on leads, inquiries, complaints, and other communications to ensure customer concerns are addressed.
• Honor scheduled customer appointments consistently.
• Participate actively in all required meetings, training sessions, and development programs.
• Work flexible hours, including evenings and weekends, to accommodate customer availability and business needs.

Benefits

• Competitive pay: Base salary starting at $35,000 annually, with uncapped commission.
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (vacation, holidays, and sick days)
• Company-provided tools, uniforms, and vehicle for field roles
• Employee discounts on services and partner programs
• Wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED