Direct Sales Advisor

IQ Fiber•Lusby, MD

3d•Onsite

About The Position

Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. Position Summary: We are looking for friendly, self-driven, honest, and caring sales representatives to help us bring IQ Fiber’s fast, smart internet service to community members within the Lusby and Calvert County areas. With our in-house training, you will master a successful sales pitch to convert residents in serviceable areas to IQ Fiber. The Direct Sales Advisor is a hands-on, in the field role to meet residential customers face to face (including door knocking, event marketing, and outbound calling) within your assigned area. You will be our Local Expert on fiber-optic internet and Wi-Fi broadband services in each neighborhood with the primary objective to drive the adoption of IQ Fiber's broadband internet service. You will introduce our company, educate consumers, and drive penetration in your area while being direct, honest, and transparent, delivering exceptional customer satisfaction to every customer!

Requirements

Must be a self-starter who can work independently and work well within a group
Must have energetic, friendly, and collaborative demeanor
Sales experience, preferably in outside sales
Understanding of sales and sales process management
Strong presentation skills and professional demeanor
Exceptional multitasking skills
Track record of meeting or exceeding sales goals
Strong communication, negotiating and interpersonal skills
Ability to overcome obstacles
Ability to clear a driver's license check, background check and drug test
High school diploma or equivalent required
Must be at least 21 years of age and have reliable transportation
Ability to travel locally
Ability to work flexible hours, including evenings, weekends, and some holidays occasionally
Ability to operate a personal computer and wireless equipment

Nice To Haves

Telecommunications experience is highly desirable
Door knocking experience is preferred

Responsibilities

Establish IQ Fiber as the provider/partner of choice for broadband services.
Meet or exceed market penetration objectives.
Work face to face with customers at their residence or at community events to go through the sales qualifying process.
Follow a successful person-to-person sales pitch with the goal of closing the sale and registering the order within our internal systems.
Explain the difference between IQ fiber and the competition.
Follow up with customers that have activated to ensure their satisfaction and gain insight and feedback to be shared with Director of Residential Sales.
Maintain acceptable results within company goals.
Be proactive in following up on leads.
Monitor competition in your area to identify risk, issues, and opportunities.
Participate in community marketing events on a regular basis to drive awareness of IQ Fiber, increase customer penetration rates and grow customer base.