Direct Credit Assistant
About The Position
Level 4 Responsible for answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process. Enter new loan applications into TITAN and verify applications for accuracy. Calculate Loan Estimate Fees for Land Home deals, pull NADA valuations and order appraisals, when necessary. Provide excellent customer service to customers at all times. Must be a detail oriented and an organized individual. Ability to multi-task while maintaining attention to detail and accuracy of data entry. Professional phone etiquette. Business Unit - 21st Mortgage 21st Mortgage Privacy Policy
Requirements
- Detail oriented
- Organized individual
- Ability to multi-task while maintaining attention to detail and accuracy of data entry
- Professional phone etiquette
Responsibilities
- Answering incoming calls for the Direct Lending Department
- Assisting with any questions callers may have regarding the application process
- Entering new loan applications into TITAN
- Verifying applications for accuracy
- Calculating Loan Estimate Fees for Land Home deals
- Pulling NADA valuations
- Ordering appraisals, when necessary
- Providing excellent customer service to customers at all times
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
