Direct Credit Assistant
About The Position
Level 4 Responsible for answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process. Enter new loan applications into TITAN and verify applications for accuracy. Calculate Loan Estimate Fees for Land Home deals, pull NADA valuations and order appraisals, when necessary. Provide excellent customer service to customers at all times. Must be a detail oriented and an organized individual. Ability to multi-task while maintaining attention to detail and accuracy of data entry. Professional phone etiquette. Business Unit - 21st Mortgage 21st Mortgage Privacy Policy 21st Mortgage has been the largest employer of graduates from the University of Tennessee, Maryville College and East Tennessee State University, since 2006. We have had a consistent record of operating profitably since opening, including the challenging recession years from 2008 - 2011. In December 2003, Clayton Homes acquired 21st Mortgage. 21st Mortgage has become the nation’s largest manufactured home lender originating more than $1.3billion of loans for new and previously owned homes. The company owns and services more than 214,000 mortgages with a value exceeding $12 billion. Since its beginning, 21st Mortgage has been a market leader in providing innovative loan programs for affordable housing. It offers a variety of finance programs for homebuyers interested in purchasing a manufactured home. We encourage professional growth from entry level to more experienced positions. We're actively recruiting individuals who are dependable, positive, and eager to learn. As a member of our team, we will equip you for success, while providing excellent benefits. 21st Mortgage is committed to a diverse and inclusive workplace. 21st Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Prospect Introduce Yourself
Requirements
- Must be a detail oriented and an organized individual
- Ability to multi-task while maintaining attention to detail and accuracy of data entry
- Professional phone etiquette
Responsibilities
- Answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process
- Enter new loan applications into TITAN and verify applications for accuracy
- Calculate Loan Estimate Fees for Land Home deals
- Pull NADA valuations and order appraisals, when necessary
- Provide excellent customer service to customers at all times
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
