Direct Client - Telecommunications Analyst III (Remote Work Allowed)

COOLSOFT • Madison, WI

394d • $37,440 - $66,560 • Remote

About The Position

The Telecommunications Analyst III position at COOLSOFT LLC involves providing technical assistance in the management, deployment, and maintenance of telecommunications technologies. This role is primarily focused on telecommunications infrastructure and requires a solid understanding of networking and various telecom systems. The position allows for remote work, but applicants must reside within Wisconsin and may need to visit the office occasionally.

Requirements

• Working knowledge of telecommunication concepts such as SIP and H323.
• Experience with VoIP technologies and networking concepts.
• Familiarity with Cisco phones and infrastructure.
• Ability to work independently and as part of a team.

Nice To Haves

• Experience with Airwatch and Apple Business Management.
• Knowledge of SharePoint and Microsoft Office applications.

Responsibilities

• Provide technical assistance in support of telecom technologies.
• Manage and maintain telecommunications infrastructure.
• Deploy and support desktop applications, smart phones, VoIP, and PBX systems.
• Work independently or as part of a team on telecom projects.
• Assist with Cisco infrastructure and endpoints management.
• Support Mitel VoIP PBX and ACD systems.
• Manage video conferencing accounts and smart phone support.

Benefits

• Health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed