Direct Care Supervisor
About The Position
accessAbilities, a non-profit Agency providing in-home and community-based services to people with disabilities is seeking a part-time Home and Community Services (HCS) Direct Care Supervisor to join our team in the Export, PA area. Duties include scheduling caregivers and ensuring client needs are met while meeting utilization, productivity, and customer satisfaction goals. This position must also have a willingness to step in and provide hands on care and act as a Direct Care Worker / Home Health Aide to assist the participants with disabilities in the assigned area. Additional duties for the Supervisor role include: maintaining electronic client records, recruitment and interviewing, coaching of caregiver staff, answers phone inquiries, and conducts performance evaluations. Participation in an on-call backup rotation is required. The weekly hours are 19 or less to start. A priority for the the HCS Supervisor is to help grow the Intellectual and Developmental Disabilities client program.
Requirements
- High School Diploma/GED and 5 years caregiver experience with individuals with disabilities
- Associate Degree in Special Education, Sociology, Psychology, Public Health, Rehabilitation, etc. and 1 year experience working with people with disabilities
- Bachelor Degree and 1 year experience working with people with disabilities.
- Valid driver’s license/auto insurance and ability to travel utilizing personal vehicle (mileage reimbursement available).
- Ability to obtain ACT 33/34 as well as FBI clearances.
Nice To Haves
- Prior Supervisory experience preferred, but not required
Responsibilities
- scheduling caregivers
- ensuring client needs are met while meeting utilization, productivity, and customer satisfaction goals
- provide hands on care and act as a Direct Care Worker / Home Health Aide to assist the participants with disabilities
- maintaining electronic client records
- recruitment and interviewing
- coaching of caregiver staff
- answers phone inquiries
- conducts performance evaluations
- Participation in an on-call backup rotation
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
Number of Employees
101-250 employees
