Dir, Revenue Ops & Enabl

Kehe Food Distributors • Naperville, IL

355d • $135,000 - $145,000

About The Position

KeHE, a natural, organic, specialty and fresh food distributor, is seeking a Revenue Operations and Enablement Director. This role is pivotal in leading the development, execution, and optimization of promotional strategies that align with KeHE's business objectives. The director will drive the effectiveness of promotional activities to ensure measurable results in sales growth, market share, and profitability. The position is part of a people-first culture committed to good living, good food, and good service.

Requirements

• Bachelor's degree in Marketing, Business Administration, or related field.
• Master's degree in Business Administration (MBA) preferred.
• Minimum of 10+ years of experience in Revenue Management, Sales Operations, or related role.
• Minimum of 7+ years of leading and developing teams.
• Ability to lead, influence change and motivate various teams effectively.
• Ability to communicate effectively and in a professional manner both verbally and written.
• Ability to identify the value proposition for products modified to stages in the buying journey and customer/supplier buying personas.
• Ability to articulate and persuade effectively through data analysis and presentations.
• Ability to negotiate agreements with a broad array of suppliers from small or emerging entities to large and established entities.
• Ability to synthesize data and provide clear, concise recommendations.
• Strong relationship management skills and ability to provide guidance to higher management levels internally and externally.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Advanced Excel Skills needed, including manipulating large amounts of data and using complex formulas.
• Experience with data extraction (e.g. SQL, AS/400, PowerBI).
• Demonstrate attention to detail and sense of urgency.
• Ability to manage a wide array of tasks simultaneously and often with minimal direction.
• Ability to analyze, budget, and manage key profit drivers such as gross margin %, promotional spend, spoilage, fees, and other program expenses.
• Ability to transfer information gained through analysis to fact-based, action-oriented presentations for delivery to internal and external stakeholders.
• Proficiency in designing standard processes that can be deployed across the organization to leverage best practices and guide the right behaviors to improve success rates.
• Willingness to travel domestically, occasionally over weekends for about 20% of time.

Nice To Haves

• Experience in the food distribution industry.
• Familiarity with promotional strategies in a retail environment.

Responsibilities

• Create and implement a comprehensive promotions strategy that enhances KeHE's overall inside income, focusing on driving sales growth and enhancing profitability across multiple channels.
• Collaborate with Sales, Marketing, Category Management, and Revenue Management teams to ensure alignment and successful execution of promotional initiatives.
• Lead and manage a team that oversees revenue management and promotions.
• Utilize data and analytics to assess the effectiveness of promotional campaigns, making informed adjustments to optimize performance and ROI.
• Explore new promotional tactics and technologies to stay ahead of industry trends and implement best practices that elevate KeHE's market position.
• Provide regular updates to leadership on the performance of promotional activities, including insights and recommendations for continuous improvement.
• Utilize market research and customer insights to inform the development of company and sales strategy.
• Segment the market based on industry sector and population to identify and develop effective paths to profitable growth.
• Apply leading and lagging indicators to understand the relationship between selling skills, tactics, and results for training purposes.
• Collaborate with teams to identify and implement Service Level Agreements (SLAs), Statements of Work (SOW), and Standard Operating Procedures (SOPs) for supplier-specific solutions.
• Optimize sales and distribution channels to improve cost efficiency and service delivery.
• Manage P&L and evaluate various KPIs to support top line sales and EBITDA growth.
• Create and understand the value of defined processes and playbooks for meaningful customer/supplier reviews.
• Other duties and projects as assigned.

Benefits

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees