DIR - PERFORMANCE IMPROVEMENT

UHS • San Antonio, TX

107d

About The Position

Laurel Ridge Treatment Center is the premier provider of specialized behavioral health and addictive disease services in San Antonio and South Texas. The Director of Performance Improvement directs the process of establishing a comprehensive and integrated performance improvement program which meets regulatory standards for the hospital, partial hospitalization, and outpatient programs. The Director strives to emphasize an organization-wide approach in regards to continually meeting and/or exceeding licensing and accreditation standards, in order to deliver quality care and cost-effective treatment. The Director leads and assists with responses to potential quality of care issues; evaluates the effectiveness of measurements and analysis of data throughout the facility; oversees regulatory compliance and provides corrective action plans to licensing agencies, regulatory and accreditation bodies and to external reviewers with contracts for services; coordinates with the CEO and Executive Medical Director to ensure a proactive approach to quality care and improving performance throughout the facility.

Requirements

• Bachelor's Degree required, Masters Degree preferred.
• 5 to 8 years of related work experience.
• RN, LPC or LMSW preferred.
• Quality Professional Certificate preferred.

Responsibilities

• Provide a broad vision in the strategic development and direction of the performance improvement program for the hospital.
• Develop and implement a comprehensive performance improvement strategy that aligns with the organization’s goals and objectives.
• Establish a system for collecting and analyzing data related to performance improvement measures for both the inpatient hospital program and the outpatient behavioral health program.
• Identify opportunities for process optimization and operational efficiencies across the organization.
• Ensure the hospital is continuously survey ready with systems in place for monitoring.
• Provide training to staff members on the concepts of performance improvement and the application to patient care.
• Tabulate staff, patient, referral source, and/or physician satisfaction surveys.
• Participate in the facility Environmental Safety tour/walk-through inspections.
• Chair PI Committee Meetings 10 to 12 times yearly.
• Stay updated on industry trends and best practices in performance improvement.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees