Dir, Patient Services Operations New England

Quest Diagnostics • Marlborough, MA

6h • $160,000 - $180,000 • Onsite

About The Position

Responsible for the leadership of territory managers in multiple geographies in the North Region. Responsible for the quality of services and technical procedures, and the overall patient experience. Ensures compliance with applicable testing requirements, regulations and departmental budgets. In partnership with the Commercial team, responsible for the go to market and growth strategy in the geography. This position must be based in Marlborough, MA.

Responsibilities

• Leadership of territory managers in multiple geographies in the North Region
• Responsible for the quality of services and technical procedures
• Responsible for the overall patient experience
• Ensures compliance with applicable testing requirements, regulations and departmental budgets
• In partnership with the Commercial team, responsible for the go to market and growth strategy in the geography

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees