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As a Director of Operational Analytics at Spectrum, you will play a pivotal role in managing reporting activities for the overall Field Operations organization. This position involves providing direct operational analytics support to the Corporate Field Operations group, ensuring that the operational performance is supported through comprehensive analysis. You will take ownership of operational and performance analysis, trending, forecasting, and business impact analysis, which are crucial for the success of the organization. Your leadership will ensure consistency in analytical processes and adherence to established evaluation and measurement methodologies across the Field Ops Organization. In this role, you will collaborate with various internal teams and departments, translating data and metrics into actionable performance improvement solutions. The position is designed for someone who thrives in an analytic-based role and enjoys the dynamic nature of working with diverse teams across the United States. You will be responsible for fostering a culture of data-driven decision-making and continuous improvement within the organization, which is essential for maintaining the high-quality communications and entertainment products that Spectrum delivers to its nearly 32 million customers across a 41-state footprint. The Director of Operational Analytics will also be instrumental in developing and implementing strategies that enhance operational efficiency and effectiveness. You will be expected to leverage your extensive experience in quantitative and operational analysis to drive insights that will inform business strategies and operational improvements. This role is not just about managing data; it’s about leading a team to harness that data to make impactful decisions that benefit the organization and its customers.
