Dir of IT, Infrastructure

Sun ValleySun Valley, ID
15d

About The Position

We are seeking a highly skilled Director of IT to oversee and support technology operations across our ski resort. This role is responsible for managing IT systems, ensuring up time for mission-critical applications, and supporting both guest- and employee-facing technology. The ideal candidate will combine strong technical expertise with hands-on leadership and the ability to operate in a dynamic mountain environment.

Requirements

  • Minimum 5 years of professional IT experience, including system administration and IT operations.
  • Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco).
  • Strong leadership, problem-solving, and communication skills.
  • Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
  • Can safely lift and/or move up to 25 pounds and frequently lift and/or move up to 35pounds
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Can safely lift and/or move up to 25 pounds and frequently lift and/or move up to 35pounds

Nice To Haves

  • Familiarity with Lumiplan, InfoGenesis, and ski gate systems.
  • Hands-on experience with RPOS/RTP systems.
  • Bachelor's degree is preferred.
  • Experience in hospitality, resort, or recreation industries.

Responsibilities

  • Lead day-to-day IT operations, ensuring reliable performance of resort technology systems.
  • Manage local team in their support of RPOS/RTP systems, ticketing, and point-of-sale infrastructure.
  • Oversee vendor relationships and coordinate with technology partners.
  • Provide accountability and technical leadership to IT staff.
  • Ensure timely response and resolution of IT incidents and outages.
  • Support technology used in on-mountain operations, including ski gates and signage.
  • Participate as a partner with local resort leadership.
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