Dir, Logistics - Sr GMW

Quest Diagnostics

About The Position

Our Logistics team provides transport of specimens for over 33 million patients a year at Quest Diagnostics. The leader partners with functional leaders in the region to ensure seamless transport of patient specimens. The Sr Director of Logistics will be responsible for the daily operations for the regional business. This role sets the strategy in alignment with the region and national logistics team. It partners with key internal stakeholders to design and deploy competitive strategies that drive innovation and continuous improvement in the function. To be successful in this role, it’s important to have a high level of business savvy and financial acumen. This position is a member of the Regional Leadership Team and reports to the Regional President/GM. Pay Range: $150,000-$250,000 base salary + 25% AIP + LTI Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness® healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities …and so much more!

Requirements

Bachelor’s degree required. Masters preferred.
10+ years progressive managerial experience in supply chain, logistics or transportation leadership roles and/or a customer support environment
Must be well organized and detail oriented with proven initiative and self-starter skills.
Demonstrated ability to successfully manage change implementation within a diverse, geographically dispersed team environment and influence team members without direct authority
Originate and develop new ideas and concepts in order to create unique and alternative solutions to customer support problems
Strong business and financial acumen
Microsoft Office Programs (Word, Excel, Access, etc.)
Strong strategic agility
Strong problem-solving skills
Strong interpersonal skills
Strong communication skills
Strong team-building skills
Strong process management skills
Strong P&L skills
Ability to work within a matrixed organizational structure
Exempt and non-exempt employees

Nice To Haves

Demonstrated ability to drive innovation solutions and leverage them for growth, with a strong business acumen.
Experience being part of a business team managing a full P&L.
Experience with Operational Excellence, Lean and Six Sigma certification preferred, or ability to successfully complete green belt training
Prior healthcare logistics experience is a plus.

Responsibilities

Ability to drive optimization functionally and across the whole business, as well as create innovative solutions for customers in partnership with Sales.
Partner and align with the regional leadership team on logistics priorities and strategic goals, including creating a customer-centric high performing team.
Manage and oversee the regional logistics operational performance and ensure continuous improvement of logistics routes and RSR processes & procedures.
Identify opportunities for improvement and elimination of non-value-added tasks. This role is responsible for a regional geography of 1.4 million square miles, ~850 employees and 85 Logistics Hubs. The Great Midwest is the largest region geographically and the second largest in terms of Reqs and cost.
Responsible for leading and managing the Region Logistics team to ensure compliance with all Quest Diagnostics policies and procedures.
Manage change implementation and control project scope and timeline. Provides direction and coordination of logistics personnel to ensure project progresses with quality. Provides support to logistics teams to ensure that new account set-up, route stop issues, pick-up service and route software analysis are consistently reviewed, updated and optimized.
Partner with Finance on the logistics P&L to drive profitable growth and cost excellence.
Develop, review and interpret operational reports and metrics used in assessing effectiveness and efficiencies of the business. Measure and report on projects’ performance and success.
Partner and align with the National Logistics team in support of priorities and execution of initiatives
Effectively translate and communicate organizational objectives to the team.
Facilitate alignment with the Lab, patient services and another regional functions in support of streamlined operations and route optimizations.
Talent development of the logistics team to facilitate strong leadership pipeline.
Ability to lead and drive change.
Travel within region to ensure leadership visibility, two-way communication and build a great culture.
Other duties as assigned.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities