Dir, Environmental Services

UPMC•Pittsburgh, PA

4h•Onsite

About The Position

Join a world-class health care organization where your leadership helps shape an exceptional patient and employee experience every day. UPMC Presbyterian, the flagship hospital of the UPMC system located in Oakland, Pittsburgh, is seeking a dynamic and experienced Director of Environmental Services to lead our Environmental and Housekeeping operations. In this leadership role, you will oversee environmental services for UPMC Presbyterian as well as several off-site facilities, ensuring the highest standards of cleanliness, safety, and patient satisfaction. You’ll have the opportunity to make a meaningful impact by creating a clean, safe, and welcoming environment for patients, staff, and visitors while driving operational excellence and fostering a culture of service and accountability. This is a Monday through Friday daylight position, but flexibility is essential—our ideal candidate is prepared to adjust hours and provide leadership across all shifts as needed to support our hospital operations.

Requirements

Bachelor's degree required plus 5 years of relevant EVS experience and 4 years of relevant leadership experience required (or equivalent combination of education/experience)
OR
HS Diploma/GED required, plus 7 years of relevant EVS experience and 6 years of relevant leadership experience required
Experience in Environmental Services in a Health Care setting preferred
Equivalent combination of education and experience will be considered
Excellent interpersonal, communication, organizational and management skills
Strong analytical, execution and customer service skills required

Nice To Haves

CHESP (Certified Healthcare Environmental Services Professional) Certification preferred

Responsibilities

Ensure compliance with state, federal and other regulatory requirements and guidelines.
Prepare operational and capital budgets for the department as well as monthly and annual financial reports, as required.
Direct and oversee all Environmental Services functions and related facilities.
Compile and submit all reports pertaining to the regulated medical waste and waste management program as required by regulation.
Develop, implement and revise departmental policies and procedures.
Evaluate, select, inventory and procure the necessary supplies, equipment, etc., in order to effectively carry out the department's functions.
Investigate and respond to complaints as necessary and take appropriate action to correct problems.
Plan and monitor work performed by outside contractors to ensure that the work is completed properly, on schedule, and meets required standards.
Design and develop jobs and assignments for housekeeping, meeting set-ups, waste management, and clerical functions with consideration of the size and physical layout of the facility and task frequencies required.
Design, implement and/or manage hospital and department Continuous Quality Improvement and quality assessment systems to ensure the effectiveness of all functions of the department.
Develop and execute a comprehensive plan to optimize department efficiency.
Incorporate PAM initiatives into department functions in a timely manner.
Serve on committees as outlined in the Administrative Policies and Procedures, i.e. Infection Control Committee, Environmental Safety Committee, Environmental Services Product Acquisition and Management Committee (System-Wide), and UPMC Management Forum.
Provide follow up on all incidents of improper waste disposal by written documentation and in conjunction with Safety Manager of hospital.
Oversee the quality of all functions rendered by the Environmental Services Department to ensure customer satisfaction, infection control and cleanliness standards are met and/or exceeded.
Direct record-keeping functions to assure timely and accurate financial and personnel reports.
Consult with Administration and management peers regarding the functions of the department in their areas of responsibility to ensure customer satisfaction.
Ensure that the department provides timely response to service requests so that quality is maintained throughout all facilities.
Develop, review and revise the departmental organization structure to ensure maximum effectiveness.
Keep abreast of information regarding laws and regulations governing the disposal of bio-hazardous and chemotherapeutic waste.
Monitor the department's responsibilities regarding the transport and disposal of infectious and solid waste.
Oversee personnel practices including recruitment, orientation, training, retention and performance management of staff within the department according to departmental and hospital policy.
Communicate with staff to keep them abreast of policy changes, new procedures, standards of performance, and departmental/UPMC activities.