DIR, DINING SERVICES SR II - Lake Forest, IL

Compass Group • Lake Forest, IL

95d • $100,000 - $105,000

About The Position

The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company.

Requirements

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
• Five to seven years of direct foodservice operational management experience.
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Previous P&L accountability or contract-managed service experience is desirable.
• Strong supervisory, leadership, management, and coaching skills.
• Strong communication skills, both written and verbal.
• Excellent financial, budgetary, accounting, and computational skills.
• Proficient computer skills including Microsoft Office programs, e-mail, and the Internet.
• ServSafe® Certified.

Responsibilities

• Develop and implement overall operating strategy aligned with the Compass Community Living and client business strategy.
• Take full ownership of driving desired outcomes and hold the on-site leadership team accountable.
• Evaluate personnel, operations, and culinary situations and make appropriate recommendations.
• Perform daily walk-throughs to ensure compliance with Department of Health regulations and Compass Group standards.
• Direct and conduct safety, sanitation, and maintenance programs.
• Lead pre-meal briefings and staff meetings for ongoing communication.
• Understand market dynamics and develop strategies to drive business results.
• Develop overall budget and operate the account in accordance with the approved budget.
• Coach and support team to manage wages, food & beverage cost, and controllable expenses.
• Review financial reports to determine account performance against budget.
• Build and maintain relationships with residents, staff, and other departments.
• Review resident satisfaction results and identify areas of improvement.
• Empower employees to provide excellent service that exceeds resident and client satisfaction.
• Lead team member meetings and create a positive work environment.
• Establish performance, budget, and team goals.
• Identify developmental needs of team members and provide coaching and training.
• Hire food & beverage leadership team members with strong functional expertise.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees