Dir Clinical Quality & Patient Safety

BMC Software • Boston, MA

86d

About The Position

The Senior Clinical, Quality and Patient Safety Director (Executive Director), Department of Surgery has direct responsibility for overseeing, creating, implementing and evaluating all quality and patient safety programs for all specialties in the Department of Surgery. The director independently leads a team to provide comprehensive direction, oversight and leadership to improve outcomes, diminish cost and provide value through standardization of best practices in patient centered care across all service lines and hospital wide based on BMC strategic plans. This position requires extensive cross-functional and system wide relationships beyond the Department of Quality and Patient Safety to be successful in a highly multidisciplinary and complex role. Oversees all aspects of quality program including quality measurement, external reporting, root cause analysis, failure mode analysis and system design. Drives the organization to improve value has extensive knowledge of all aspects of hospital clinical operations as it relates to patient safety, quality, and regulatory accreditation. The Director coaches, mentors and provides research opportunities to improve patient outcomes, clinical efficiency, value and patient satisfaction. Highly involved in using innovation to continuously move the Department of Surgery forward in an academic setting.

Requirements

• Baccalaureate in nursing; Master's degree in health related field required.
• Licensed as a registered nurse in the Commonwealth of Massachusetts.
• At least 5 years of active clinical practice experience.
• Leadership experience for at least 5 years.
• Project management and program development experience essential.
• Experience with NSQIP, UHC, and other QI data sources is essential.
• 2 or more years of experience in clinical quality improvement strongly preferred.

Nice To Haves

• Strong computer skills including Microsoft Office platform—Word, Access, Excel, E-mail.
• Exceptional organization and communication skills.
• Experience with grant writing and submission.
• Demonstrated skill and effectiveness in clinical quality improvement strongly preferred.
• Strong interpersonal skills; ability to establish supportive, collegial relationships.

Responsibilities

• Establish and provide comprehensive direction and oversight by leading a team to provide sophisticated analysis, advice and consultation to surgical divisions as well as hospital wide based on BMC and surgery strategic plan.
• Accountable for ensuring issues of highest criticality and complexity are solved in support of clinical organizational goals.
• Identify, design and lead change initiatives that compel higher performance safer systems and clinical excellence.
• Establish oversight and monitoring to maintain compliance with regulatory accreditation in Kidney Transplant, TACS and other surgical divisions.
• Foster professionalism, actively engage department leaders and team members to create a positive supportive culture for staff, patients and families creating a culture of safety.
• Provide visionary leadership to ensure BMC is striving for performance excellence that is important in the future of innovative healthcare.
• Ensure patient safety events are tracked, categorized and analyzed for improvement opportunities and oversee investigative process for evaluating adverse events and near misses.
• Manage high risk, problem prone areas of opportunity for improvement and ensure problems are prioritized and leading teams working to resolve them.
• Collaborate and partner with Department Chairs/Chiefs, Nursing Leadership and Administration to plan, develop, and enact interdisciplinary efforts regarding current and future surgical/hospital wide improvement projects.
• Analyze trends and areas of opportunity based on surgery databases, directing the development and implementation of new clinical programs improving outcomes with increased efficiency and value.
• Lead and oversee both internally and externally data submissions are accurate and submitted to satisfy deadlines.
• Educate clinical staff, students, residents, faculty regarding quality and patient safety opportunities to improve selected aspects of clinical care utilizing clinical data relative to national standards.

Benefits

• Equal Opportunity Employer/Disabled/Veterans.
• A strong sense of teamwork and support for our staff.
• Recognition as a top employer and best place to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees