Dir, Client Accounting (PLADS)

Aflac, Incorporated•Columbus, GA

7d•Remote

About The Position

We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? Acting as a Champion for Change Acting with Integrity Communicating Effectively Demonstrating Initiative Developing Talent Managing Performance Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations What does it take to be successful in this role? • Familiarity with absence and leave programs (FMLA, state leaves, employer policies) and how they influence premium and eligibility management. • Strong knowledge of GAAP premium accounting, cash application, account reconciliation, and financial adjustments. • Ability to manage complex account structures, retroactive billing, premium corrections, and detailed client-level financial records. • Proficiency with tools such as Excel (advanced), Power BI, tableau, or similar financial/data platforms. • Strong ability to interpret data to monitor account health, identify issues, and support client or broker conversations. • Strong presentation, written and verbal communication skills for a client facing financial environment.

Requirements

Bachelor's Degree Accounting, Finance, or job-related field
10+ years of job-related experience with 5+ years of management experience
Knowledge of group insurance financial structures including, but not limited to premium administration, claims funding arrangements, product-specific billing requirements, dividend accounting.
Or an equivalent combination of education and experience
Familiarity with absence and leave programs (FMLA, state leaves, employer policies) and how they influence premium and eligibility management.
Strong knowledge of GAAP premium accounting, cash application, account reconciliation, and financial adjustments.
Ability to manage complex account structures, retroactive billing, premium corrections, and detailed client-level financial records.
Proficiency with tools such as Excel (advanced), Power BI, tableau, or similar financial/data platforms.
Strong ability to interpret data to monitor account health, identify issues, and support client or broker conversations.
Strong presentation, written and verbal communication skills for a client facing financial environment.

Nice To Haves

Master's Degree in job-related field
Certification in job-related field

Responsibilities

Provides leadership for client accounting functions supporting Life, Absence, Disability and VB product lines.
Partners closely with operations, product, finance, tax and sales teams to ensure alignment and seamless delivery of accounting services.
Lead initiatives to enhance financial accuracy, streamline procedures, and improve client outcomes across multifaceted product portfolios.
Oversee end-to-end client accounting processes including billing, premium collection, remittance, and reconciliation.
Ensures compliance with internal controls, accounting standards, product-specific regulatory requirements, and applicable tax rules.
Strengthens accounting controls to reduce risk, enhance audit readiness, and ensure accuracy across all product lines.
Maintain strong internal controls over client billing, cash handling, and revenue recognition processes.
Prepare or oversee reporting packages, including client financial summaries, performance metrics, and audit documentation.
Support sales and leadership by providing financial insights for client renewals, pricing and revenue forecasting.
Work with key stakeholders in Product, Actuary and Distribution to develop and deploy alternate funding arrangements (i.e. participating, level-funded, hybrid, and non-participating) for applicable Aflac product offerings.
Collaborate with IT/Systems teams to enhance financial system capabilities, reporting tools, and automation.
Support internal audits, SOC controls, compliance reviews, and regulatory documentation.
Serves as the senior financial partner for key or complex clients; leads resolution of escalated financial issues with professionalism, transparency, and urgency.
Participates in client meetings to review billing performance, resolve issues, and discuss financial trends.
Represents client accounting in cross-functional steering committees and business reviews.
Enhances decision-making through data-driven insights and operational best practices.
Contributes financial service expertise to industry leading value proposition as a preferred leave administrator for existing and prospective state clients.
Performs other duties as required.

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being