Dir Benefits Delivery

Piedmont Healthcare•Atlanta, GA

About The Position

Overview Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities Act as senior benefits consultant for the employee benefits experience to improve the executive and physician "high touch" programs and high-level issue resolution. Leverage historical and institutional knowledge to define and implement benefits delivery and support structure that meets the needs of diverse and growing workforce.

Requirements

Bachelor’s Degree in HR, Business or related field Required
7 years of experience of progressive responsibility in designing, implementing and maintaining benefit plans and programs managing vendors and coordinating annual enrollment and other employee facing events. Required

Responsibilities

Executive and Physician benefit oversight.
Knowledge leader and purveyor of executive and physician benefit program education and information.
Oversight and resource for executive services associate.
High level servicing and resolution of physician and executive questions, requests, and issues.
Lead development efforts with TAM on executive & physician pre-boarding, on boarding, and assist with benefits navigation and questions.
Lead analysis and implementation of executive and physician specific benefits.
High level resolution of complex benefits appeals and point of escalation for complex HR Shared Services employee benefits issues.
Leads benefits content development and management. Coordinates between our benefits team, vendors (EAP, Wellness Team, Jiff/Castlight, etc.), Shared Svcs KBA, & internal & external communications consultants on content ranging from our HEAT KB, to OE, new plan implementations, pre-hire/new hire through retirement, acquisitions, employee life cycle.
BCI program oversight.
Strategic direction and structure.
Continuing education for benefits programs and changes.
Benefits billing process management and efficiency/quality improvement.
Benefit vendor service oversight.
Oversight of benefits system audits, operational issues, and system configuration with IS, HRIS, and ERP groups. Serve as the liaison between Benefits and these groups. Serve as the main Benefits/HR representative in the HEAT I.S. meetings.
Develop and lead benefits operations process improvements.
Lead and participate various special projects, including new executive and physician benefit rollouts, open enrollment, and acquisition/integrations.