Dining Services Supervisor

Brown University • Providence, RI

104d

About The Position

If you’re seeking a position with great benefits, a competitive wage, and a fun atmosphere; the search ends here! Major Responsibilities include: Efficient, high-quality, well-managed operations which adhere to high standards; well-trained, motivated workforce. Supervise the staff (defined as union, university students, temporary employee) throughout the Dining operation. Assist manager in defining and adhering to labor needs and target hours. Check staff in, designate work assignments, and replace vacant staff as needed. Train, direct, coach, counsel and, when applicable, evaluate staff within assigned areas; assist in developing, and always strive to maintain high standards of quality, customer service, safety and sanitation. Ensure adherence to state and federal food safety guidelines; provide leadership and act as a role model to all staff, consistently emphasizing the department's commitment to customer service. Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves Assist in marketing and merchandising products and services. Stay professionally current and keep up with industry trends; actively participate in department and University meetings and activities, and other relevant networking and educational opportunities; Assist in supervising operation of Dining Units (residential 2 all you care to eat / 4 retail locations / convenience store / catering / faculty club) Supervise units whose combined sales were approx. $30 million. Supervise three categories of employees: union, student and temporary employees. Supervise up to 50 employees in a unit at a time, while rotating among multiple, tasks and units.

Requirements

• Minimum two years of supervisory experience in a food service environment.
• Associate degree in HRI or a related discipline, or equivalent combination of education and professional experience.
• Effective communication skills.
• Valid driver’s license and a clean recent driving record required.
• Working knowledge of MS Word and Excel, Google platforms.
• Experience with menu/inventory management system preferred.
• Experience with POS system.
• Culinary knowledge and/or experience.
• RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire.

Nice To Haves

• Demonstrated high standards of quality and sanitation.
• Ability to prioritize, problem-solve, and work independently.
• Ability to effectively work with a team.
• Sensitivity to a diverse population.
• Willingness to promote a diverse and inclusive campus community.

Responsibilities

• Efficient, high-quality, well-managed operations which adhere to high standards.
• Supervise the staff throughout the Dining operation.
• Assist manager in defining and adhering to labor needs and target hours.
• Check staff in, designate work assignments, and replace vacant staff as needed.
• Train, direct, coach, counsel and evaluate staff within assigned areas.
• Maintain high standards of quality, customer service, safety and sanitation.
• Ensure adherence to state and federal food safety guidelines.
• Provide leadership and act as a role model to all staff.
• Oversee cash and inventory control, and security of facilities.
• Assist in marketing and merchandising products and services.
• Stay professionally current and keep up with industry trends.
• Participate in department and University meetings and activities.
• Supervise operation of Dining Units.

Benefits

• Competitive wage.
• Great benefits.
• Opportunity to contribute to a greater good.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees