Dining Services Supervisor

Brookdale Senior Living • Akron, OH

114d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, Brookdale is committed to making lives better, including your own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. This position is responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager, and maintaining a pleasant and clean dining environment. The role may require supervising other staff positions and assisting the Manager with daily supervision of dining services associates.

Requirements

• High school diploma or equivalent plus one year certificate from college or technical school preferred.
• Minimum of one to two years related experience.
• Current ServSafe Certification required.
• Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
• Prior supervisory experience preferred.

Responsibilities

• Responsible for providing a quality dining experience by greeting and seating residents and guests.
• Overseeing dining services staff in the absence of the Manager.
• Maintaining a pleasant and clean dining environment.
• Ensuring smooth and timely opening and closing of the dining room.
• Ensuring room service orders are delivered timely and properly.
• Ensuring meals are palatable and appetizing in appearance.
• Inspecting work to ensure completion.
• Adhering to all safety and sanitation standards.
• Planning daily menu for residents in accordance with company standards and procedures.
• Assisting in ensuring proper staffing coverage for each shift including making changes due to absences.
• Working with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
• Assisting service staff during mealtime as needed.
• Assisting in greeting and seating residents and guests.
• Assisting in resident billing of food services charges.
• Providing supervision for special events.
• In consultation with the Director, Dining Services, hiring, training, disciplining and terminating departmental employees in accordance with company policy.
• Developing and maintaining good working rapport with inter-department personnel, as well as with other departments within facility.

Benefits

• Full suite of health insurance, life insurance and retirement plans available.
• Medical, Dental, Vision insurance.
• 401(k).
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits including ID theft protection and pet insurance.
• Paid Time Off.
• Paid holidays.
• Company provided life insurance.
• Adoption benefit.
• Disability (short and long term).
• Flexible Spending Accounts.
• Health Savings Account.
• Optional life and dependent life insurance.
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan.
• Tuition reimbursement.

What This Job Offers

• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED