Dining Services Manager - 15 Craigside

Arcadia Family of Companies • Honolulu, HI

35d • $67,000 - $85,904

About The Position

We’re looking for a Dining Services Manager who leads with creativity, initiative, and a commitment to operational excellence. Bring your hospitality expertise to build and grow a high-performing dining team that delivers exceptional experiences grounded in the Arcadia Family of Companies’ culture of kindness, compassion, and respect.

Join us to make every meal meaningful for our residents while shaping a team that shares your passion for excellence!

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.

Why Join Us

Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!

Requirements

• Bachelor's degree (B.A.) from a four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
• Proficiency in MS Office Suite - Word, Excel, PowerPoint, and Outlook. Proficiency in Point of Sale Systems.

Nice To Haves

• Hotel or hospitality experience is preferred.

Responsibilities

• Develop, implement, and monitor service standards to ensure a high-quality dining experience in the Dining Room, Health Care Center, Employee Lounge, and during Private Functions.
• Manage and coordinate waitstaff schedules, Health Care Center dining, Employee Meals setup, and Private Functions.
• You’re empowered to build a dynamic team by partnering with the Executive Chef, Director of Dining Services, and HR for recruiting, interviewing, and hiring staff.
• Foster the growth and development of your team through ongoing training in customer service, serving etiquette, working with seniors, and mastering the point-of-sale system.
• Drive success through performance management for all employees
• Collaborate with the Resident Food/Dining Committee to address resident concerns and requests regarding food quality and service.
• Offer continuous feedback to Executive Chef, Director of Dining Services, Sous Chef, and Dietitian based on resident input on food preparation, presentation, taste, and variety.
• Works closely with the Resident Food/Dining Committee to handle and respond to resident concerns and requests regarding food quality, service and related matters.
• Ensure compliance with health and safety regulations.
• Network and establish relationships with counterparts in the Food and Beverage Industry, staying updated on the latest trends.
• Operate and oversee the point of sale software, train staff on its use, and assist the IT department in resolving any related issues.
• Maintain Monday to Friday day shift hours; coverage for weekend on a rotation basis.

Benefits

• Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
• Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
• Free Employee Meals: More time to relax and let our chefs take care of your meals.
• Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
• Sick Leave – after 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
• Professional Development:
• Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
• Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level