Dining Services Coordinator1

Sunrise Senior Living-posted 3 months ago
Full-time • Mid Level
Grand Rapids, MI
5,001-10,000 employees
Nursing and Residential Care Facilities
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The Dining Services Coordinator I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. Responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction.

  • Deliver consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs.
  • Post and display weekly and daily menus in accordance with Sunrise standards.
  • Complete and utilize production sheets to control food quality and portions.
  • Ensure adherence to modified diets, correct portioning of foods, and proper serving methods.
  • Prepare and serve meals on time and at the correct temperatures.
  • Train on and participate in front-of-the-house operations to ensure a positive customer experience.
  • Ensure all food in Bistro and/or other common areas is fresh, covered, labeled, and dated as applicable.
  • Support all special events with exceptional emphasis on marketing events.
  • Serve minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator (RC) to review service and preparation needs each day.
  • Partner with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences.
  • Participate in monthly Resident Council Meetings and other identified food committee meetings.
  • Visit with residents during meal periods each day for feedback on menu.
  • Ensure coordination of staffing in dining room with Residential Care Coordinator before each meal.
  • Adhere to established product order guide(s) and vendor programs.
  • Ensure compliance with Hazard Analysis and Critical Control Points (HACCP) and local health department regulations.
  • Maintain an adequate inventory of food and supplies including emergency supplies.
  • Partner with leadership team to ensure community is in compliance with national/provincial regulations.
  • Ensure compliance with local health department regulations and Sunrise standards.
  • Practice safe food handling always to prevent contamination and/or an outbreak of food borne illness.
  • Maintain a clean, organized, and clutter-free kitchen environment.
  • Complete and maintain accurate food production records including safe cooking and holding temperatures.
  • Understand and manage the department budget, including food, labor/labour, and other expenses.
  • Keep financial tools up-to-date and ensure budgeted allowances are maintained.
  • Provide overall management of the department, including recruiting, hiring, training, and coaching.
  • Lead and participate in daily and monthly team member meetings and trainings.
  • Conduct timely performance appraisals with meaningful conversations.
  • Attend regular meetings as required.
  • Minimum of two (2) years' experience supervising kitchen, food service, and dining room operations in a full-service restaurant.
  • Ability to recruit, coach, and manage the performance of a kitchen/dining room staff.
  • Minimum two (2) years' volume cooking experience and ability to cook three (3) to four (4) days per week.
  • Current ServSafe certification.
  • Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms.
  • Possess basic knowledge of nutrition and modified diets.
  • Proven ability to manage food and labor/labour budgets and achieve established targets.
  • Proficient in basic computer skills and programs with the ability to learn new applications.
  • Ability to work weekends, evenings, and flexible hours.
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • Discretionary and/or non-discretionary bonuses based on performance.
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