Dining Room Supervisor - Maker's Union (Wharf)

Thompson Hospitality Corporation • Washington, DC

11d

About The Position

Join the management team at Maker's Union. As a Dining Room Supervisor, you will be responsible for managing the operations of the dining room and ensuring guests have a pleasant experience. Your leadership skills, passion for hospitality, and dedication to delivering exceptional service will set the standard for our establishment. Makers Union was created with inclusiveness at its core, reimagining the modern pub experience. It features craveable, locally sourced food and drinks from regional breweries, distilleries, roasters, and wineries. The fun and approachable menu blends classic favorites with globally inspired dishes that reflect the local diversity of the area. Designed for versatility, Makers Union is a welcoming space for everything from watching a game or rolling solo to socializing with friends or dining with family. Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/ We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

Requirements

• Previous experience in restaurant or hospitality management.
• Strong communication and leadership skills.
• Knowledge of food safety and health regulations.
• Ability to handle high-pressure situations and solve problems effectively.
• Ability to stand and walk for extended periods.
• Frequent bending, lifting, and carrying up to 25 pounds.
• Ability to move quickly and efficiently in a fast-paced environment.
• Clear verbal communication with guests and team members.
• Flexible schedule including weekends and evenings as needed.

Responsibilities

• Manage restaurant operations to enhance customer experiences.
• Supervise and train dining staff for exceptional service.
• Handle reservations and optimize seating arrangements.
• Ensure accuracy in order taking and transmission to the kitchen.
• Promote upselling and maintain a strong grasp of the menu.
• Resolve conflicts among staff and address customer concerns.
• Uphold health, safety, and sanitation regulations.
• Collaborate with kitchen staff for efficient service.
• Maintain a clean and inviting dining environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees