Dining Room Supervisor

BLACKBERRY•Walland, TN

2d•Onsite

About The Position

Blackberry Mountain is looking to add a Supervisor to our growing team! The ideal candidate has a passion for hospitality with great attention to detail and an appreciation for excellent service. The Supervisor is responsible for leading the dining team in their knowledge of Blackberry Mountain service while ensuring the success of dinner service and special events. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position, Must be able to work well with other Team Members and Managers and interact with our guests. Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience. A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability. From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Blackberry Mountain is an Equal Opportunity Employer.

Requirements

2-3 years’ operational, supervisory experience in upscale dining room
Knowledge of wine and spirits
Computer experience: word processing, spreadsheets, and property management systems
Excellent verbal communication skills
Strong listening and high interpretive skills
Must be able to communicate effectively with guests, managers, and team members
Knowledge and understanding of property management cashiering procedures
Strong perceptive skills
Knowledge and ability to read personalities
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
Ability to be on your feet for long periods
Must be able to lift to 50 lbs.
Must be able to operate a company vehicle or golf cart safely

Responsibilities

Training and knowledge of the team
Communicate all internal information
Daily operation of the dining room: openings, line-up, service, closing
Coordinate the daily needs of both shifts to ensure proper coverage and care of guests
Coordinate room set-ups/floor charts
Development and support of the team
Sustain the positive morale of the team
Special cleaning projects
Monitor service standards
Monitor dinner times
Collect information and remarks from guests
Guest communication
Oversee daily menu production
Ownership of corporate meeting functions
The Look, Maintenance, and Cleanliness of their restaurant