Dining Room Supervisor - Austin Grill

Thompson Hospitality Services • Sterling, VA

82d

About The Position

Austin Grill is seeking a Dining Room Supervisor to join our team. As a Dining Room Supervisor, you will be responsible for ensuring exceptional customer service and overseeing the front-of-house operations to create memorable dining experiences. If you have a passion for hospitality, strong leadership skills, and a dedication to providing outstanding service, we invite you to be part of the Austin Grill team!

Requirements

• Previous experience in a supervisory or management role within the restaurant industry preferred.
• Strong leadership, communication, and interpersonal skills.
• Customer-focused mindset with a passion for providing exceptional service.
• Ability to thrive in a fast-paced, customer-driven environment.
• Basic computer skills for scheduling and reporting.
• Knowledge of food safety and health regulations.
• Ability to handle high-pressure situations and solve problems effectively.
• Ability to stand and walk for extended periods.
• Frequent bending, lifting, and carrying up to 25 pounds.
• Ability to move quickly and efficiently in a fast-paced environment.
• Clear verbal communication with guests and team members.
• Flexible schedule including weekends and evenings as needed.
• Knowledge of food health and safety regulations.

Responsibilities

• Supervise, coordinate, and mentor front-of-house staff, including servers, hosts, and bussers, to ensure efficient operations and exceptional customer service.
• Ensure that guests have a memorable dining experience by actively engaging with them, addressing any concerns or requests promptly, and maintaining a welcoming atmosphere.
• Monitor service quality, presentation, and adherence to restaurant standards, including cleanliness and hygiene.
• Assist in managing inventory levels for dining room supplies and coordinate with vendors for timely restocking.
• Gather and relay guest feedback to management for continuous improvement.
• Handle cash transactions and process payments accurately.

Benefits

• Competitive benefits

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees