Dining Room Manager
About The Position
Are you a hospitality professional who believes that a great meal is about more than just the food? Do you thrive on building meaningful relationships with residents while leading a high-performing service team? At Rose Senior Living, we are redefining the dining experience for our seniors. We are looking for an Engaged Dining Room Manager who balances high-touch "white glove" service standards with the technical savvy to manage operations seamlessly. This is a working FT/hourly position with varying hours, rotating weekends/holidays and flexibility to meet the needs of the community. The Role As our Dining Room Manager, you aren't just a supervisor; you are the conductor of the dining room. You will oversee the daily front-of-house operations, ensuring every resident receives a personalized and dignified experience. You will also be the "anchor" for your team, providing mentorship and maintaining operational excellence.
Requirements
- Experience: 2+ years of management experience in high-end dining, hospitality, or senior living.
- Tech Savvy: Direct experience with UKG for scheduling and payroll is highly preferred. You should be comfortable managing shift hours, breaks and punch expectations with the team.
- Heart for Seniors: A genuine passion for working with the elderly and an understanding of the patience and care required in this environment.
- Professionalism: High standards for grooming, language, and service etiquette.
- Flexibility: Availability to work a flexible schedule that includes weekends and holidays (the heart of our residents' social lives).
Responsibilities
- Elevate Standards: Implement and maintain premium service standards (proper table settings, sequence of service, and resident recognition) to create a "resort-style" atmosphere.
- Team Leadership: Train and inspire a diverse team of servers; responsible for fostering a culture of empathy and professionalism.
- Operational Precision: Master our workforce management tools. You will handle all scheduling, labor management, and payroll processing exclusively through UKG.
- Resident Engagement: Walk the floor during meal times, soliciting feedback and ensuring that dietary preferences and special requests are met with a "yes" whenever possible.
- Collaboration: Work closely with the Executive Chef and Director of Dining Services to coordinate special events, holiday galas, and daily menu rollouts.
Benefits
- Competitive Salary: Based on your experience
- Work-Life Balance: Unlike the traditional restaurant industry, our dinner service typically ends by 7:30 PM.
- Comprehensive Benefits: Medical, dental, vision, and 401(k) matching.
- Growth: We prioritize internal promotions and provide ongoing leadership training.
- Uniform tops provided
- Complimentary meal during your shift
- Double time on holidays worked; 8 holidays recognized
- PTO that starts your first day; available for use after 90 days
- Yearly review and rate increase
- Working within a “Best of the West” community as seen in Cleveland Magazine
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
