Dining Room Manager

Life Care Services•Memphis, TN

6d•$22

About The Position

Up to $21.50 per hour! When you work at The Heritage at Irene Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! The Heritage at Irene Woods is recruiting for a hospitality focused Dining Room Manager to join our team! This position provides full-scope, hands-on dining room management in the Culinary Services Department. Responsible for maintaining a superior level of quality service and cleanliness at all times. Here are a few of the daily responsibilities of a Dining Room Manager: Responsible for the overall operation, coordination, appearance, and maintenance of dining room and serving staff in order to create and maintain a positive experience for all customers. Provide leadership, development and training, counseling, scheduling and oversight of all serving staff. Exemplify at all times the Community’s standards of cleanliness, sanitation and organization. Responsible for adhering to food quality, appearance and presentation standards at all times. Ensure company standards for an appropriately staffed, operational and stocked dining room. Exhibit serving standards of speed, accuracy, and efficiency. Train servers in customer service, efficient serving techniques, setting tables and how to maintain workstations in proper order. Responsible for preparing server schedules according to operational needs and budgetary compliance. Set tables and maintain workstations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items. Clear dishes from tables during and after meal service and assist with dish washing. Apply today and redefine what senior living dining can be. Experience Required. This community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, participants, fellow employees, and guests We greet you warmly, by name and with a smile. We treat everyone with courteous respect. We anticipate your needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We make you feel important. We embrace and value our differences. We ask, “Is there anything else I can do for you?” We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, and flu. Here are a few of the qualifications we need you to have: High school diploma/GED or the equivalent education, training and experience Minimum of 3 years restaurant or senior living experience, or equivalent serving and staff management experience Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer

Requirements

High school diploma/GED or the equivalent education, training and experience
Minimum of 3 years restaurant or senior living experience, or equivalent serving and staff management experience
all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment

Responsibilities

Responsible for the overall operation, coordination, appearance, and maintenance of dining room and serving staff in order to create and maintain a positive experience for all customers.
Provide leadership, development and training, counseling, scheduling and oversight of all serving staff.
Exemplify at all times the Community’s standards of cleanliness, sanitation and organization.
Responsible for adhering to food quality, appearance and presentation standards at all times.
Ensure company standards for an appropriately staffed, operational and stocked dining room.
Exhibit serving standards of speed, accuracy, and efficiency.
Train servers in customer service, efficient serving techniques, setting tables and how to maintain workstations in proper order.
Responsible for preparing server schedules according to operational needs and budgetary compliance.
Set tables and maintain workstations in proper order.
Take orders, provide service and requested items both graciously and courteously.
Answer pertinent questions about menu items.
Clear dishes from tables during and after meal service and assist with dish washing.