Dining Services Manager

West Bay Holdings 7 LLCLos Angeles, CA
10d

About The Position

We’re seeking a Dining Room Manager who believes great service is about more than food — it’s about connection, dignity, and experience. In this leadership role, you’ll oversee daily dining operations across Independent Living, Assisted Living, and Memory Care, ensuring every resident enjoys a welcoming, polished, and resident-centered dining experience. Our community serves 400+ residents and prides itself on hospitality that feels refined, warm, and consistent — every meal, every table, every day. As Dining Room Manager, you’ll be the heartbeat of front-of-house operations, setting the tone for service excellence while mentoring and supporting your team.

Requirements

  • High school diploma; some college or degree in hospitality management is preferred.
  • 3+ years of work experience in casual or fine dining.
  • 3+ years of experience leadership is preferred.
  • Experienced in both front of the house and back of the house operations
  • Must be ServSafe® Certified

Responsibilities

  • Uphold hospitality standards appropriate for an upscale senior living community of 400+ residents.
  • Ensure that we deliver impeccable and consistent service at every table.
  • Handle guest complaints or special requests discreetly and effectively.
  • Enforce fine-dining service standards such as etiquette, timing, and communication.
  • Foster a culture of professionalism, teamwork, and work calm under pressure.
  • Monitor service flow, timing between courses, and table resets.
  • Assist with inventory management for front-of-house supplies.
  • Recruit, train, and mentor front-of-house staff (leads, servers, runners, and hosts).
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