Dining Room Manager

StoryPoint•Pickerington, OH

About The Position

Dining Room Manager StoryPoint Pickerington Full time + Benefits and PTO 10:30am-6:30pm Position Summary: The Dining Room Manager will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guest by performing the following duties.

Requirements

Associate degree (A. A.) or equivalent from two-year College or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Maintains a high energy level and is a self-motivator.
Carries incredibly high standards in their work.
Computer skills (POS, Excel, Outlook, Word).
Billing reconciliation/cash handling.

Nice To Haves

Fine dining experience preferred.

Responsibilities

Staffing responsibilities including: Interviewing, hiring, training, coaching and scheduling.
Schedule dining reservations and arranges parties or special services for diners.
Greets guests, escorts them to tables, and provides menus.
The Dining Room Manager handles and fixes all complaints to insure a great dining experience for residents and guests.
Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
Inspects dining room serving stations for neatness and cleanliness, and inventories table linens and other dining room supplies for tables and serving stations.
Trains dining room employees in proper service etiquette.
Work toward continual improvement of the overall organization.