Dining Room Manager - Senior Living

Benchmark Senior Living•Stamford, CT

About The Position

Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a Dining Room Manager to join our team! As part of the Edgehill dining team, your role will be to oversee the operations of the dining rooms, including the supervision and assistance of dining services Team Members. You will maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers. If you have a passion for friendly and personalized service, take pride in serving delicious meals, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Maintains visibility during meal times by seating and greeting residents, address any concerns, and ensures that their needs have been met. Responds to and resolves any resident or guest complaints regarding their experience in the dining room. Assists with schedules and assigns tasks to wait staff, including assigning of tables and side and closing duties. Directs and monitors wait staff, including, uniform and personal appearance, customer service, and proper food handling techniques.Trains wait staff on all operating procedures and menu education. Ensures floor charts and tables are set up correctly. Assists in developing and implementing catering functions. Assists in daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. Maintains assigned dining room with adequate supplies and inventory for the table top service and service requests.

Requirements

High school diploma or equivalent.
Previous dining room and server experience.
Must be able to interact effectively with residents and staff
Must be able to follow written and oral instructions

Nice To Haves

Hotel and/or high-end hospitality experience a plus

Responsibilities

Maintains visibility during meal times by seating and greeting residents, address any concerns, and ensures that their needs have been met.
Responds to and resolves any resident or guest complaints regarding their experience in the dining room.
Assists with schedules and assigns tasks to wait staff, including assigning of tables and side and closing duties.
Directs and monitors wait staff, including, uniform and personal appearance, customer service, and proper food handling techniques.
Trains wait staff on all operating procedures and menu education.
Ensures floor charts and tables are set up correctly.
Assists in developing and implementing catering functions.
Assists in daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.
Maintains assigned dining room with adequate supplies and inventory for the table top service and service requests.