Dining Room Manager

Brookdale Senior Living•Altamonte Springs, FL

36d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Responsible for providing quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment. Manages daily operations of dining room, room service, and convenience store, if applicable. Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion. Ensures room service orders are delivered timely and properly. Ensures smooth and timely opening and closing of the dining room. Ensures an adequate number of service employees for each shift and ensures absences are covered. Oversees resident billing of food services charges. Assists in producing weekly schedules with budgetary guidelines for service staff. Leads the training of all new dining room associates and conducts required on-going training sessions. Provides supervision for special events. May assist service staff during mealtime as needed. May assist in greeting and seating residents and guests. In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies. Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Requirements

Associate's degree or equivalent from two-year College or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
Current ServSafe Certification required. Obtain and hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Vision

Responsibilities

Manages daily operations of dining room, room service, and convenience store, if applicable.
Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.
Ensures room service orders are delivered timely and properly.
Ensures smooth and timely opening and closing of the dining room.
Ensures an adequate number of service employees for each shift and ensures absences are covered.
Oversees resident billing of food services charges.
Assists in producing weekly schedules with budgetary guidelines for service staff.
Leads the training of all new dining room associates and conducts required on-going training sessions.
Provides supervision for special events.
May assist service staff during mealtime as needed.
May assist in greeting and seating residents and guests.
In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.

Benefits

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement