Dining Room Lead Server

Holbrook Life Management- Sugar • Sugar Hill, GA

just now

About The Position

The Dining Room Lead Server works alongside the Executive Chef and Food and Beverage Service Manager and other associates to deliver best-in-class hospitality and dining services to ensure residents and customers have an outstanding and memorable dining experience. Key responsibilities include: Manage and inspect all aspects of the dining room: table settings, chairs, floors, proper maintenance, cleanliness and safety. Prepare dining room for service: beverage station setup, table top condiments, appetizer setup, etc. Check tables throughout dining experience to ensure resident satisfaction and resolve any guest issues or concerns. Anticipate resident needs and ensure service delivered meets/exceeds expectations; look for opportunities to deliver “WOW” moments to customers. Work with the Executive Chef and Wellbeing & Life Services Director to ensure that resident diets and preferences are documented and followed. Position requires holidays and weekends as needed. Position requires flexibility to work days or nights to meet all needs of the operation. Position requires open availability.

Requirements

• Have 2+ years’ experience as a server; supervisory experience a plus.
• Be committed to and passionate about serving customers and delivering best-in-class service.
• Continuously look for opportunities to “WOW” customers; always willing to go that “extra mile” (with a smile ??).
• Have strong time management and multi-tasking skills and good attention to detail
• Have a desire to motivate, coach and teach others.
• Be a great problem-solver.
• Embrace working in a fast-paced and sometimes high-pressure environment.
• Have a collaborative work style.
• Be willing and able to work nights, weekends and holidays as needed.
• Be willing and able to take and pass a drug screen.
• Be willing and able to consent to and pass a criminal background check

Nice To Haves

• supervisory experience a plus

Responsibilities

• Manage and inspect all aspects of the dining room: table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Prepare dining room for service: beverage station setup, table top condiments, appetizer setup, etc.
• Check tables throughout dining experience to ensure resident satisfaction and resolve any guest issues or concerns.
• Anticipate resident needs and ensure service delivered meets/exceeds expectations; look for opportunities to deliver “WOW” moments to customers.
• Work with the Executive Chef and Wellbeing & Life Services Director to ensure that resident diets and preferences are documented and followed.

What This Job Offers

• Education Level: No Education Listed