Dining Room Host or Hostess

Chick-fil-A•Huntsville, AL

73d

About The Position

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining and drive-thru experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. A Team Member is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people, have strong character, take initiative and work with a sense of urgency at all times. Our Team Members are responsible for supporting senior leadership in executing daily operations and keeping yourself accountable for each component of Operational Excellence and our Recipe for Service. A Team Members two main areas of focus are completing tasks so that the restaurant runs effectively, and being coachable in any position. Team Members lead by example and set the tone that others will follow with a positive attitude on the job.

Requirements

Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry Chick-fil-A items on a regular basis
Have the ability to stand for long periods of time

Responsibilities

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Open and/or close, learn all operations for your role, and clean the restaurant
Be on time, coachable, positive, and a positive influence on all staff around you
Excellent communication skills with a smile and say "My Pleasure" to all guests