LIVE NATION ENTERTAINMENT-posted 3 months ago
New Orleans, LA
5,001-10,000 employees
Performing Arts, Spectator Sports, and Related Industries

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

  • Greet all guests promptly and courteously in a professional manner
  • Control the flow of guests coming into the restaurant and those who are waiting for a table
  • Obtain guests' name, number in party, physical description, arrival times and any needs for children when applicable
  • Anticipate and respond to guest needs
  • Direct guest to appropriate location to wait when on a wait
  • Estimate and quote accurate wait times for tables
  • Lead guests to tables, place menu on table for guest, wait for guests to be seated before leaving the table
  • Market current and future shows, menu items, and retail by placing all marketing literature on dining tables
  • Properly answer guest questions regarding the menu, music hall, and artists appearing at the House
  • Handle concert tickets and signature sheet
  • Check foundation membership card and photo ID
  • Thank each guest for visiting the House, and invite him or her to return in a friendly and sincere manner
  • Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks and calendars at host stand
  • Maintain House of Blues safety and sanitation standards
  • Assist other employees and departments as needed
  • High School Diploma
  • Working knowledge of restaurant operations, seating procedures, guest relations, problem solving
  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
  • Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
  • Flexible Hours
  • Responsible Alcohol Awareness Training Certification or Equivalent
  • Point of Sales knowledge, preferably MICROS
  • Previous experience handling VIP customers
  • Previous Customer Service/Host experience
  • Skills in interpersonal communication and teamwork
  • Free concert tickets
  • Dog-friendly offices
  • Student loan reimbursement
  • Adoption/fertility support
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