Assure meals are served promptly and courteously in a clean, attractive dining room.
Assists in hires, supervision, evaluations, counseling, and if necessary, terminations of servers in conjunction with Executive Chef
Educates and trains servers according to Company Culinary Guidelines.
Completes schedule for servers and alters as necessary
Obtains replacement servers in case of absences
Assures menu board and POS Tablets are correct with updated Menus and offerings
Assures dining room is clean and attractive, with proper arrangement of tables and chairs, proper table decoration and settings, clean well stocked beverage bar, and clean carpets and floors
Greets residents (and visitors when applicable) at tables during meals and converses as appropriate and as time permits
Pours coffee and other beverages during meals
Assures meals are served politely, promptly, and efficiently
Assures satisfaction of residents during meals
Assures dining room is promptly and efficiently bussed after meals
Assures apartment meal trays are delivered politely, promptly, and efficiently
Assists with food services component of special functions as directed by Community Executive Chef
Performs other duties as assigned
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job. Regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to all company policies, processes, and procedures
Promote resident advocacy and demonstrate excellent customer service at all times
Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises
Attend education and training classes as necessary to fulfill state regulations applicable to the position
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor
Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff
Must wear proper water and oil resistant black shoes; not provided by the company
Meets state certification requirements (as applicable for position)
Ability to work in a team setting and be a positive team player
Maintain a positive, respectful, and professional approach with coworkers, residents, and guests
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work under time constraints and meet department deadlines
Ability to follow and adhere to policies, procedures, and standards
Ability to work with little supervision and maintain a high level of performance
Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet.