DINING ROOM ASSISTANT

Bella Vista Property Owners Association • Bella Vista, AR

5d

About The Position

The Dining Room Assistant performs guest services by serving guests bread, water, and butter upon their arrival and provides refills as needed. The Dining Room Assistant will remove used tableware between courses, and they will clear and reset the tables after guests leave. May require independent judgment in the disposition of routine matters without direct supervision. Will work under the direct supervision of the Restaurant Manager

Requirements

• Basic mathematical skills: ability to make change
• Basic reading and writing skills
• Must be able to work in a standing position for prolonged periods of time (up to 5     hours) and be able to reach, bend, stoop and frequently lift ups to 25 pounds
• Basic computer skills and ability to operate a point-of-sales system
• Excellent communication and customer service skills
• Basic understanding of dining room and service procedures and functions
• Multi-task oriented
• Knowledge of workplace safety procedures

Responsibilities

• Obtains service area assignment at the beginning of each shift.
• Promptly greets guests as they are seated and brings bread, butter, and water to table.
• Removes used tableware between courses and provides tableware for next course.
• Clears tables after guests leave.
• Takes soiled tableware to dish room and unloads, sorts and stacks silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
• Between seatings, promptly cleans tabletops, chairs and booths.
• Checks floor and cleans as required. Resets and arranges tabletop.
• Inspects assigned restroom every 30 minutes and cleans as needed.
• Responds appropriately to guests’ requests.
• Communicates guests’ requests to server as needed.
• Communicates with server and host/hostess to assure efficient seating, table utilization and customer service.
• Assists server as needed with food delivery, especially with large parties and during peak periods.
• Thanks guests as they are leaving.
• Is available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Keeps up with the demands of the restaurant.
• Maintains a clean and orderly area.
• Answers questions and explains rules and regulations when appropriate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed