Dining Room Assistant Manager

Brookdale Senior Living • Westlake, OH

102d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, this position is focused on providing a quality dining experience. The role involves assisting the Dining Room Manager with overseeing dining room staff and maintaining a pleasant and clean dining environment. The associate will be responsible for supervising daily operations of the dining room, room service, and convenience store, if applicable.

Requirements

• Associate's degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Current ServSafe Certification required.
• Obtain and hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Nice To Haves

• Outgoing and cheerful personality.
• Energetic, friendly, and organized.
• Enjoy working with older adults.
• Ability to work effectively with diverse personalities.

Responsibilities

• Provide direct supervision of at least two or more full-time associates.
• Supervise daily operations of dining room, room service, and convenience store.
• Assign wait staff to designated sections and all staff to appropriate side work.
• Inspect work to ensure proper completion.
• Ensure room service orders are delivered timely and properly.
• Ensure smooth and timely opening and closing of the dining room.
• Ensure an adequate number of service employees for each shift and ensure absences are covered.
• Oversee resident billing of food services charges.
• Assist in producing weekly schedules with budgetary guidelines for service staff.
• Lead the training of all new dining room associates and conduct required ongoing training sessions.
• Provide supervision for special events.
• Assist service staff during mealtime as needed.
• Assist in greeting and seating residents and guests.
• In consultation with the Dining Services Director, hire, train, discipline, and terminate departmental associates in accordance with company policies.
• Maintain the resident request logbook and forward these requests to the Chef and/or Food Service Director.

Benefits

• Full suite of health insurance, life insurance, and retirement plans.
• Medical, Dental, Vision insurance.
• 401(k) plan.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits including ID theft protection and pet insurance.
• Paid Time Off and paid holidays for full-time associates.
• Company provided life insurance.
• Adoption benefit.
• Disability (short and long term).
• Flexible Spending Accounts.
• Health Savings Account.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Associate degree