Dining Attendant, Gordon Ramsay (Full-Time; Varied)

Harrah's Cherokee Casino ResortCherokee, NC

About The Position

The primary function of the Dining Attendant will be to ensure all assigned areas are kept orderly and clean.

Requirements

  • High school diploma or GED preferred
  • Must demonstrate the following essential knowledge and skills:
  • Neat, professional appearance with excellent personal hygiene
  • Willing to learn and be adaptable
  • Ability to communicate effectively with all levels of employees and guests
  • Excellent customer service skills
  • Documented teamwork behaviors and attitudes
  • Team player

Responsibilities

  • Clear used items from tables
  • Wipe tabletops and chairs, using damp cloth
  • Mop and sweep floors
  • Stocking products as needed
  • Ensure that stock delivered from warehouse is put away in proper storage areas in a timely manner
  • Maintain work area is in a safe condition, taking care of spills and other hazards as necessary
  • Maintain a neat and sanitary appearance of assigned work
  • Inform Supervisor /Manager of any situations that arise or need immediate attention
  • Interact pleasantly with guests when moving through the dining room
  • Know the hours/days of operation
  • Acknowledge and respond to customers immediately demonstrating top box customer service standards
  • Build relationships with customers demonstrating excellent service skills
  • Accommodate the needs and requests of any guest
  • Provide the highest quality of service to customers and associates at all times
  • Complete a task, even if overtime is involved
  • Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications
  • Properly maintain and store company inventory including utensils, cookware, and machinery
  • Protect all company assets regarding waste, breakage, and theft
  • Share equipment with co-workers
  • Abide by appearance standards
  • Complete daily shift checklist that is verified by leader before leaving
  • Perform any other duties as requested by shift leader
  • Adhere to regulatory, departmental, and company/department policies/procedures in an ethical manner
  • Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
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