Dining Associate I - Hillside Dining (student, part-time)

Forty-Niner Shops•Trafalgar, IN

11d•Onsite

About The Position

Under the direction of the operation’s leadership, the Dining Associate I is responsible for providing superior guest service. Tasks will be performed in a quick and efficient manner, such as greeting customers, collecting payment, preparing and assembling food and beverage orders. Safeguards company, customer, and campus assets.

Requirements

The employee must be a current and active CSULB student enrolled in a minimum of 6 units.
The employee must have the California Food Handler Card OR the ability to obtain the CA Food Handler Card within the first 30 days of employment.
The employee must have Responsible Beverage Service (RBS) or the ability to obtain the RBS within the first 30 days of employment.
The employee must be able to perform simple mathematical calculations.
The employee must demonstrate excellent communication and interpersonal skills, with a strong focus on customer service.
They must be able to follow both written and verbal instructions, particularly those related to safety procedures, to ensure a safe and efficient work environment.
The ability to understand and comply with University and Beach Shops policies and procedures is required.

Responsibilities

Obtains assigned service stations from supervisor at the start of the work shift
Greets customers, takes their order, collects payment, and makes change
Demonstrate knowledge of menu items, allergen information, and offerings
Follow alcohol serving guidelines as described by the California alcohol beverage control and campus regulations where alcohol is served
Follow established branded concept guidelines where applicable
Merchandise retail items on the sales floor in an aesthetically pleasing manner
Receive, verify, sort, and stock supplies
Maintains the cleanliness and sanitation of the front-of-house guest dining area and back-of-house kitchen area. Tasks may include bussing and cleaning tables, beverage stations, emptying trash, resetting vacant tables, maintaining restroom supplies, maintaining napkin dispensers and condiment stations, operating dishwasher, and mopping
Adheres to campus and company sustainability initiatives
Cross-train and work in all areas of the operation as needed
May prepare and serve food & beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks, depending on assigned work station
May handle animal and vegetable proteins through various stages of cooking
Complies with all health and safety regulations of the Health Department and OSHA.
Other duties as assigned, reasonably within the scope of the job.