DINING ARTIST SERVER FT IL

ARBOR ACRES UNITED METHODIST RETIREMENT COMMUNITY INC•Winston-Salem, NC

1d•Onsite

About The Position

The Dining Artist - Server, possesses the necessary skills and abilities to serve food and beverages during resident meal periods and attend to all service needs for the dining venues, resident neighborhoods, special events, and catering services, paying close attention to achieving a high level of quality in relation to thoughtful, attentive, beautifully presented and well executed service. The Dining Artist - Server, provides various service functions and duties including table-side, counter-top/register, and phone/internet orders for dining rooms, resident neighborhoods, special events, and catering services, while serving food and beverages in a friendly, professional and efficient manner to residents, visitors, and staff.

Requirements

Knowledge of restaurant/foodservice ordering and POS systems.
One year of server/foodservice experience.
ServSafe certified (Must be able to obtain within six months of employment).
ServSafe Alcohol certified (Must be able to obtain within six months of employment).
Ability to successfully complete the WorkSTEPS Functional Testing program.
Ability to squat, kneel, bend, stoop, reach (above the shoulders) and lift most of the day.
Ability to stand and walk for extended periods of time and move hands and arms in any direction.
Ability to tolerate a noisy, hot, humid environment, as well as cold temperatures from refrigerators and freezers.
Ability to lift 40 lbs and push food carts weighing more than 100 lbs.
Senses of sight, hearing, touch and smell required.
Familiarity with all menu offerings, ingredients, and pricing.
Ability to calmly handle frequent interruptions.
Work habits must include regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Ability to function independently, have flexibility, personal integrity, and the ability to work effortlessly with residents and personnel.
Ability to perform simple math functions and use a 10-key calculator.
Ability to work overtime, holidays, and weekends as assigned.
Ability to interface with people at all levels and with residents in a positive and professional manner.
Ability to work harmoniously with other personnel.
Ability to maintain the care of equipment, appearance of the dining areas, and minimize the waste of supplies.
Strong verbal communication skills.
Ability to read, write, understand, and speak fluently and correctly in the English language.
Ability to embody and uphold the corporate personality and culture of Arbor Acres with its emphasis on warmth, caring, generation of community, enthusiasm, achievement of excellence, and joy.

Nice To Haves

High School Diploma or equivalent preferred, but not required.
Bilingual is a plus, but not required.

Responsibilities

Learn, practice, and mentors fellow Artists in the 5 core competencies central to OTF training.
Assure resident satisfaction in all dining venues, providing communication to residents in a timely and comprehensive manner.
Accurately record and share information with residents, guests and staff before, during, and after meal service periods, specifically learning daily specials, soups, catering events and any other relevant information for the day and days coming.
Accurately record all orders/selections before entering information into POS software and/or communicating with Kitchen Staff.
Proactively be of service to residents, anticipating needs and offering to assist residents.
Assist with food and beverage items for residents and/or situations that require assistance (i.e. ladling soup, preparing salads, beverages, desserts, etc.).
Maintain food and beverage preparations, duties and responsibilities working closely with Dining and Kitchen management (i.e. portioning desserts, brewing coffee/tea, maintain frozen yogurt machine, portioning sauces/sides and various other food and beverage preparation responsibilities as deemed necessary).
Set-up, maintain, and break-down all areas in dining venues, service stations, and some kitchen areas paying close attention to sanitation, safety, organization and general cleanliness.
Perform duties and/or tasks that may be assigned as needed by Dining Arts Managers, Supervisors, and/or Lead Servers.
Work overtime, holidays, and weekends as assigned.
Actively participate during in-service education programs, on-the-job training, and orientation of new service personnel.
Adhere to all sanitation and food handling protocols.
Understand, demonstrate and monitor compliance regulations of federal, state, and local governing authorities, adhering to all procedures and guidelines.
Maintain all Dining Arts department protocols and procedures.
Maintain proper personal appearance and hygiene according to established guidelines.
Maintain confidentiality of all sensitive information to ensure resident and employee rights are protected and HIPPA guideline are followed.
Report all hazardous conditions, equipment repair needs, facility maintenance needs and all other facility/equipment related needs.
Report all accidents and workplace incidents.
Maintain a high level of customer service and quality throughout all dining venues.
Attend Dining Arts department and other Arbor Acres meetings as deemed necessary.
Assist with interviews, orientation and training programs for newly hired Dining Arts employees as deemed necessary and/or assigned.
Continually strive to improve communication inside and outside of the Dining Arts department, demonstrating effective reading, writing, speaking and non-verbal communicative skills.
Be detail oriented and be able to perform duties with great accuracy.
Interface with people at all levels and with residents in a positive and professional manner.
Possess the ability to work harmoniously with other personnel.
Practice and excel at properly greeting all residents and guests.
Learn the mission statement of Arbor Acres.
Full understanding and effective application of sanitation, food-borne illness and cross-contamination prevention policies and procedures.
Full understanding and effective application of proper usage of cleaning chemicals and other hazardous materials (SDS).
Full understanding and effective application of honoring resident and employee rights.
Full understanding and effective application of department policies and procedures.
Full understanding and effective application of training in CPR/AED and Heimlich maneuver.
Full understanding and effective application of staff assignments.
Full understanding and effective application of scheduling.
Assist with all catering and special events.
Check catering board daily.