Digitization Data Processor

State of Montana • Helena, MT

5d

About The Position

This position resides in the Information Management and Collections Division of Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. The Temporary Seasonal Information Capture Technician is responsible for processing taxpayer return data into the appropriate database according to tax types using data entry and control processes and internal software. The incumbent provides a range of administrative services in support of information processing, payment processing, records maintenance, mail services, and taxpayer registration functions.

This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the three units within the lnformation Management Bureau based on workload need and qualifications.

Requirements

• Knowledge of: Automated data processing systems, Records Management, Office Operations, Customer service principles and practices.
• Skills in: Research and analysis, Accuracy and attention to detail, Conflict resolution & customer service, Microsoft programs and other database applications, Written, verbal, and interpersonal communication
• Demonstrate self-motivation
• Follow instructions effectively
• Provide timely and professional customer service
• Handling multiple priorities under deadlines
• Complete state application
• High School Diploma or GED.
• Three years of experience in data processing, general office work, and clerical procedures.

Nice To Haves

• Other combinations of education and experience will be evaluated on an individual basis.

Responsibilities

• processing taxpayer return data into the appropriate database according to tax types using data entry and control processes and internal software
• providing a range of administrative services in support of information processing, payment processing, records maintenance, mail services, and taxpayer registration functions

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees