Digital Transformation Consultant

Kforce • Tucson, AZ

403d

About The Position

The Digital Transformation Consultant at Kforce Inc. is responsible for assessing and modernizing resource and capacity management practices within IT. This role involves facilitating discussions with IT leadership, designing strategies for improvement, and implementing processes that enhance visibility and efficiency in resource allocation. The consultant will also develop reporting tools, establish governance structures, and provide training to ensure successful adoption of new practices.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field required.
• 10+ years of experience in IT consulting, project management, or a related role, focusing on resource and capacity management required.
• Experience in change management and process improvement initiatives.
• Proven experience in supporting legacy systems during transitions to modern practices.

Responsibilities

• Conduct thorough assessments of IT work processes related to capacity management.
• Facilitate meetings and workshops with IT leadership to gather feedback on current practices and barriers.
• Design a comprehensive strategy for modernizing resource and capacity management practices.
• Implement processes for improving capacity management with a focus on real-time visibility and change management.
• Develop templates for capturing work details and managing resource allocations effectively.
• Establish capacity reservation standards to ensure teams have sufficient time for maintenance tasks.
• Create a governance structure around capacity management with clear roles and responsibilities.
• Design and implement reporting tools to understand capacity constraints and influence executive decision-making.
• Establish metrics to assess the effectiveness of implemented processes and make adjustments as needed.
• Create documentation and guidelines for new processes and conduct training sessions for IT staff.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) plan
• Life insurance
• Disability insurance
• Paid time off for salaried personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree